E-business Logistics

3 weeks ago

London, United Kingdom Moët Hennessy Europe Full time

**Position**:
**JOB MISSION**

E-Business Logistics & Supply Planner plans and manages e-business (e-retail and e-commerce) logistics and supply processes including co-packing, inbound, warehousing, customs/tax and outbound scope. The person oversees the stock accuracy, the control of product flows and 3PL invoicing. E-Business Logistics & Supply Planner actively seeks of service and processes improvements in correlation with cost efficiency and contributes to existing and new projects. In this role, the E-Business Logistics & Supply Planner will also support in managing the logistics service provider relationships to secure logistics execution and match expected service level at defined costs.

**RESPONSIBILITIES OF THE ROLE**

**Stock Management**
- Master Data setup (new SKU extension on SAP, MHUK products database management, etc.)
- Stock accuracy - Ensure inventory reliability and accuracy (all types of product categories but mainly Finish Goods)
- Management of all logistics flows related to e-retail and e-commerce:

- Inbound management - On-time in full stock landing at 3PL and retail boutiques, EDI checks, Physical and system stock discrepancies management
- Stock Transfer Orders management between MHUK plants including Inbound and landing management at e-commerce and e-retail plants
- Warehousing and Supply Management - Based on Forecast, set stock levels to maximize e-business sales and minimize inventory
- Returns and Claims management, Destruction, Customs and Tax
- **POSM management**
- o 3PL and MH Maisons Logistics Coordination
- Collaboration with Marketing, Demand Planning, Logistics, and Maisons
- On-time in full stock landing at 3PL, EDI checks, stock discrepancies management
- PO creation, monitoring and reporting to Finance
- Management of co-packing activities including creation of BOM

**Service Performance OTIF**
- Monitoring the Customers’ supply processes, identifying bottle necks and the root cause of potential failures.
- Being the active part of the continues improvement process
- Ensure the communication between internal stakeholders (demand planning, customer service, IT, sales...) and third-party logistics operations, monitor daily activities and alert if a problem arises
- Collect and verify data and KPIs, participate in the periodic performance reviews with subcontractors to identify improvement actions to optimize costs and level of service.
- Be the contact point for Quality Claims management with internal stakeholders, Maisons and customers.

**Projects**
- Drive and support e-Retail/Com/POSM move from Staci to MHUK dedicated warehouse
- E-commerce & Retail - Responsible for end-to-end process including operations strategy, best practices definition and implementation, etc.
- IT projects - Identifying areas of improvement, coordinating projects and implementation
- Support new products launches

**Analysis and Reporting**
- Run e-business monthly reporting (stock position, goods in transit, stock movements, packaging usage, etc.)
- Run the monthly consolidation and analysis of e-business KPIs (service, costs, efficiency of processes, etc).

**Tools and processes**
- Actively contribute to projects by bringing expertise and commitment
- Support for evolutions on tools, processes, models considering state of art
- Formalize the know-how and documentation

**Profile**:
Languages
- Fluent in English, ideally with at least one additional European language. French is a plus.

Professional experience, technical skills & know how:

- 1 to 3 years of experience in Supply Chain, Supply Planning, Logistics
- Advanced Excel skills, creating simple and intuitive reports from a complex data
- Advanced level of SAP knowledge
- Strong analytical skills
- Excellent attention to details

Personal & interpersonal skills
- Strong communication skills - ability to communicate with different people at all levels of the company - from customer service team members, sales team managers, warehouse staff to executive level
- Action oriented, with a clear focus on meeting deadlines
- Strong planning and organisation skills
- Strong collaboration skills
- Ability to work independently with mínimal supervision
- Strong self-motivation and able to demonstrate proactivity
- Emotional intelligence with open mind
- Proactive

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