Office Administrator

4 weeks ago

Huddersfield, United Kingdom DeliVita Ltd Full time

**Office Administrator**

**Qualifications**
- A-Level or equivalent (required)

**About Us**:
DeliVita Limited is an award-winning manufacturer of bespoke handcrafted Wood-Fired ovens, currently exporting to over 50 Countries worldwide. We are now looking for a dynamic administrator to help increase and strengthen our team.

**The opportunity**:
The role is to be part of our small but very busy Sales Team (based in Huddersfield) and will involve all aspects of Customer Service across a very diverse customer base.

The ever-changing demand of the retail sector means that we offer a number of delivery and service solutions to suit our customer’s needs. These vary from UK delivery to Distribution Centres, to Retail Stores and a service direct to the end consumer.

You will be in regular contact and responsible for many different categories of customers including some well-known High Street Retailers, Garden Centres, Interior Designers, online Home Décor specialists as well as the end consumer.

Here at DeliVita we value our customers, and this shows through our high level of customer service and Trust Pilot reviews, and we are now looking for the right person to help us maintain our high level of standards

**The Role**:

- To be involved in all aspects of managing the daily requirement of current customers.
- Accurate and timely processing of inbound orders on Zoho Systems to maintain key timelines.
- Updating customers with stock inventory and any outstanding back orders.
- Processing invoices, filing and general office duties
- Liaising with warehouse re. deliveries and returns
- Assisting warehouse staff within the warehouse, collecting products/parts
- Provide product and customer feedback to the wider business to aid continuous improvement.
- Accompany and support members of the Account Management Team as and when required.
- Have experience of working in a busy customer facing role.
- Outstanding customer service and inter-personal skills
- Extremely independent, self-motivated, organised, driven, and self-motivated
- Willing to go the extra mile for colleagues/customers
- Display a welcoming, fun, and positive attitude
- Have a good telephone manner.
- Can engage with and build rapport with customers and colleagues.
- A high level of attention to detail and a good proof-reader
- A good working knowledge of Microsoft Office.
- Want to make positive contributions to the team and ongoing success of the business.

**Benefits**:

- Casual dress
- Ongoing training provided
- Company events
- Company pension
- Employee discount
- Flexible working hours
- Free On-site parking

**Schedule**:

- Monday to Friday

**Ability to commute/relocate**:

- Skelmanthorpe, HUDDERSFIELD: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales administration: 2 years (preferred)
- Microsoft Office: 2 years (preferred)

**Job Types**: Full-time, Permanent

**Salary**: £19,051.00-£23,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Huddersfield: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 2 years (required)

Work Location: One location

Application deadline: 26/01/2023
Reference ID: 0124 DeliVita
Expected start date: 09/02/2023

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