1st and 2nd Line Infrastructure Support Engineer

1 month ago


Bristol, United Kingdom IT Talent Solutions Ltd Full time

We are seeking a highly motivated and skilled 1st and 2nd Line Infrastructure Support Engineer to provide exceptional technical support to our internal and external customers.

Day rate: 180-200 p/d
Location: Central Bristol
Length: 3 Months (rolling)

**Responsibilities**:

- Provide high-quality 1st and 2nd line technical support for desktops, laptops, mobile devices, and associated hardware and software.
- Deliver first class customer service to our internal and external customers and create 'raving fans.’
- Communicate effectively with customers and colleagues, both verbally and in writing.
- Demonstrate a high level of accuracy and attention to detail in all aspects of your work.

**Experience**:

- Proven experience in a similar 1st and 2nd line support role.
- Excellent communication skills; both written and verbal.
- A passion for technology and a desire to learn and develop new skills.

Desirable but not essential
- Legal Business Applications (Document Management Systems, Finance Systems, Time Recording, Case Management, and Digital Dictation)
- Exchange 2016, Windows Server, Microsoft SCCM/Intune, Mobility Software (MDM, iOS), Basic Active Directory Administration, Microsoft Remote Desktop Services, and Corporate wireless systems.

If you are an experienced and motivated 1st and 2nd Line Infrastructure Support Engineer who is looking for an exciting new challenge, then we want to hear from you



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