IT Support 2nd Line Service Desk
3 weeks ago
Opportunity for 2nd line service desk engineer for an IT MSP, based at their South Bristol office
- Full-time, Permanent
- Looking to appoint asap
- South Bristol
- Salary: £25,000.00-£32,000.00 per year
- Shifts will be 37.5hrs per week from 7:30 -18:00 on a rotational basis
You will be responsible for responding to users' technical incidents/requests, escalating technical issues as required, and mentoring other team members, as well as acting as escalation point for 1st line queries.
To be successful you will need to be an experienced engineer with working knowledge of the support of -- Microsoft Office / Client / Server / Exchange / Desktop
- Active Directory / DNS,DHCP
- Networking/Firewalls/Switches
You will need at least 3 years in a similar role, and will be used to an MSP setting
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