Current jobs related to Customer Liaison Officer - Northallerton - Broadacres Housing Association Ltd

  • Customer Liaison Officer

    3 months ago

    Northallerton, United Kingdom Broadacres Housing Association Ltd Full time

    **Full-time 37 hours per week** **Fixed term 12-month contract** We have an opportunity for a Customer Liaison Officer to support the Development and Investment team in delivering our programmes of work to improve the energy efficiency of our customers’ homes, ensuring individual customer needs are identified and a bespoke service is offered to those...

  • Customer Service Officer Northallerton

    3 months ago

    Northallerton, United Kingdom North Yorkshire Police Full time

    **Customer Service Officer job description.pdf** *** **Salary: Scale 2/3** £20,490 **: - £**22,677 ** (also attracting additional allowances, including weekend working allowances)** **Hours: Full time, Temporary - 12 month fixed term contract** **Shift pattern - 3x 0800-1700, 3x 1200-2000, 3x Rest Days** **1 immediate vacancy - Northallerton, Police...

  • Logistic Support Officer

    3 months ago

    Northallerton, United Kingdom North Yorkshire Police Full time

    **Role : Logistics Support Officer** **Salary**:£22,101 - £22,671 per annum - (Scale 2)** **Contract**:Permanent** **Hours**:Full time - 37 hours per week** **Location: P**olice Headquarters, Northallerton - Travel required.** **About the Role** - We are looking for a motivated and enthusiastic individual to join our team of Logistic Support Officers....

  • Logistics Support Officer

    3 months ago

    Northallerton, United Kingdom North Yorkshire Police Full time

    **Role : Logistics Support Officer (Caretaker)** **Salary**:£22,101 - £22,671 per annum - (Scale 2)** **Contract**:Permanent** **Hours**:Full time - 37 hours per week** **Location: P**olice Headquarters, Northallerton - Travel required.** **About the Role** - We are looking for a motivated and enthusiastic individual to join our team of Logistic...

  • Customer Insight and Engagement Officer

    4 months ago

    Northallerton, United Kingdom Broadacres Housing Association Ltd Full time

    We have an exciting opportunity to join us to champion Broadacres’ approach to customer insight, the voice of the customer and our approach to complaints and expressions of dissatisfaction. **The role** In this varied role, working within the customer engagement and insight team, you will support customer insight by obtaining feedback through digital,...

  • Housing Support Officer

    3 months ago

    Northallerton, United Kingdom Broadacres Full time

    **Housing Support Officer**: **Housing Support Officer** **Full Time - 37 Hours** **£25,257.93** We have an opportunity for a Housing Support Officer to join our friendly and supportive Housing Customer Experience team to assist our customers in getting the most out of their tenancy. **The role** As a Housing Support Officer, you will support new and...

  • Heating Engineer

    2 weeks ago

    Northallerton, North Yorkshire, United Kingdom Broadacres Housing Full time

    About the RoleWe are seeking a skilled Heating Engineer to join our team at Broadacres Housing. As a Heating Engineer, you will play a vital role in maintaining and repairing heating systems for our customers, ensuring they have reliable and efficient heating in their homes.Key ResponsibilitiesGas Boiler Servicing and Repairs: Complete servicing and repairs...

  • Heating Engineer

    2 weeks ago

    Northallerton, North Yorkshire, United Kingdom Broadacres Housing Full time

    About the RoleWe are seeking a skilled Heating Engineer to join our team at Broadacres Housing. As a Heating Engineer, you will play a vital role in maintaining and repairing heating systems for our customers, ensuring they have reliable and efficient heating in their homes.Key ResponsibilitiesGas Boiler Servicing and Repairs: Complete servicing and repairs...

  • Neighbourhood Officer

    2 months ago

    Northallerton, United Kingdom Hays Business Support Full time

    Your new company This is an exciting new role working within a housing association providing homes across North Yorkshire. Your new role Take the lead role in delivering our Neighbourhood Offer. Take the lead role in the delivery of the Good Neighbourhood Management Policy dealing effectively with reports of low-level neighbour disputes / differences and...

  • Office Admin

    2 months ago

    Northallerton, United Kingdom M Preston Plumbing and Heating Ltd Full time

    We are looking for another member of staff to join our ever growing team. We are looking for an individual with great customer service and organisation skills to work along side out office manager. We are a plumbing and heating company based in Northallerton. This will be office based with the possibility of working from home occasionally. Job role will...

  • Security Officer

    3 months ago

    Northallerton, United Kingdom ISS Facility Services Full time

    **Security Officer** **Contract: Professional & Technology Services** **Location: Northallerton, Yorkshire DL6 2PJ** **Hours of work: 56** **Working Pattern: Alternating Shift Pattern** **Days & Nights 12hr Shifts** **Contract Type: Permanent** **Salary: £11.44** Are you passionate about safety and delivering a great customer experience? As a...

  • Neighbourhood Officer

    3 weeks ago

    Northallerton, United Kingdom Hays Business Support Full time

    Your new company This is an exciting new role working within a housing association providing homes across North Yorkshire.Your new role Take the lead role in delivering our Neighbourhood Offer.Take the lead role in the delivery of the Good Neighbourhood Management Policy dealing effectively with reports of low-level neighbour disputes / differences and noise...

  • Neighbourhood Officer

    3 months ago

    Northallerton, United Kingdom Broadacres Full time

    **Neighbourhood Officer**: Neighbourhood Officer £35,986.59 per annum Harrogate/Selby (agile working) Contract: Permanent Full time (37 hours per week) Are you passionate about creating sustainable communities? Can you take a holistic and proactive approach to tenancy management issues? If so, come join Broadacres to be part of delivering a great...

  • Assistant Site Manager

    3 months ago

    Northallerton, United Kingdom Lovell Full time

    Permanent - Full Time - 40 Hours** Due to the growth and expansion of the Lovell North East region, we have an opportunity for a committed Assistant ** Site Manager** to join our prestigious site in South Otterington.** As an Assistant Site Manager,** you will support the Site Manager to ensure construction is completed safely, to specification, within...

  • Administration Officer

    5 months ago

    Northallerton, United Kingdom North Yorkshire County Council Full time

    **Grade - E** **Vacancy Hours - Casual/Relief** **Contract Type - Casual** **Weekend Working - No** **Venue for Interview - Civic Centre,** **Northallerton** We are looking for a highly motivated, enthusiastic, reliable individual to work in the Business and Transformation team to provide relief administrative support to the Council’s Leisure Services...

  • Revenues Officer

    1 week ago

    Northallerton, United Kingdom Novax Recruitment Ltd Full time

    Revenues Officer Northallerton £16 per hour (umbrella) Full Time Contract (3 Months) Novax Recruitment is actively seeking a Revenues Officer in Northallerton. This is a contract with a scope for extension working full time hours. The job: Dealing with customers who are in arrears with their council Tax and Business Rates Making arrangements to clear...

  • Revenues Officer

    7 days ago

    Northallerton, United Kingdom Novax Recruitment Remote Work Freelance Full time

    Revenues Officer Northallerton £16 per hour (umbrella) Full Time Contract (3 Months) Novax Recruitment is actively seeking a Revenues Officer in Northallerton. This is a contract with a scope for extension working full time hours. The job: Dealing with customers who are in arrears with their council Tax and Business RatesMaking arrangements to clear debts,...

  • Customer Service Coordinator

    2 weeks ago

    Northallerton, North Yorkshire, United Kingdom McCarthy and Stone Full time

    About the RoleWe are seeking a highly organized and proactive Administrative Assistant to join our team at McCarthy Stone. As a key member of our support staff, you will play a vital role in ensuring the smooth operation of our stunning development, Malpas Court.Key ResponsibilitiesWelcoming visitors to the Estate office and providing exceptional customer...

  • Customer Service Coordinator

    2 weeks ago

    Northallerton, North Yorkshire, United Kingdom McCarthy and Stone Full time

    About the RoleWe are seeking a highly organized and proactive Administrative Assistant to join our team at McCarthy Stone. As a key member of our support staff, you will play a vital role in ensuring the smooth operation of our stunning development, Malpas Court.Key ResponsibilitiesWelcoming visitors to the Estate office and providing exceptional customer...

  • Client Support Officer

    3 months ago

    Northallerton, United Kingdom North Yorkshire Police Full time

    **Location**:Agile - Home working or office based across NYP & NYFRS estates. There is a requirement to attend Head Office in Northallerton, North Yorkshire as and when required. **Salary**: Scale 2-3 £22,030 - £24,462 pro rata - £8,931 - £9,917 per annum based on 15 hours per week. **Hours**: Part-time 15 hours per week across two days (Monday and...

Customer Liaison Officer

4 months ago

Northallerton, United Kingdom Broadacres Housing Association Ltd Full time

**Full-time 37 hours per week**

**Fixed term 12-month contract**

We have an opportunity for a Customer Liaison Officer to support the Development and Investment team in delivering our programmes of work to improve the energy efficiency of our customers’ homes, ensuring individual customer needs are identified and a bespoke service is offered to those requiring it.

**The Role**

At Broadacres we rely on our people to make the biggest impact on our communities. If you enjoy variety and working with customers to ensure they receive a great customer experience, then you're right for us.

You’ll be on hand to liaise with customers affected by any changes, offering practical help to ensure that they can manage with any work completed. With a customer-focused approach, you’ll carry out satisfaction surveys, highlighting any continuous areas of improvement to ensure that we always strive for the best. In this varied role, you’ll obtain access for planned works, inspections and surveys, ensuring good practice is followed and legal compliance is always maintained. You’ll be the first point of contact during improvement programmes, as we work to improve the energy efficiency in our customers’ homes and provide valuable support when required to the Sustainability Officer and the Senior Sustainability Manager.

**You will have**:

- Experience in a customer advice/administration role
- Experience working with internal and external teams
- Educated to GCSE or equivalent (Grade C / Level 4or above
- Able to organise and prioritise workload to meet targets
- Managing formal and informal complaints / feedback to resolution in accordance with policies and procedures
- Excellent IT skills, in particular, Word and Excel
- Able to work unsupervised and be self
- motivated.
- Able to make decisions and think creatively.
- Excellent written and verbal communication skills
- Knowledge and understanding of refurbishment schemes
- Able to demonstrate an understanding of and commitment to diversity and customer participation.
- Commitment to working as part of a team to deliver a quality service.
- Full driving license and access to a vehicle

**What we can offer in return**:

- A competitive salary
- Extra day of annual leave for birthdays totalling 32 pro rata (inc. bank holidays). Annual leave also increases for every year of service up to 5 years totalling 37 days (inc bank hols)
- Defined Benefit Pension Scheme
- Salary sacrifice schemes including dental insurance, cycle to work and eco-friendly cars
- A range of other benefits

**Deadline 18th August**

**Interview 30th August**

INDLOW