Service Office Administrator

2 weeks ago


Edenbridge, United Kingdom Nationwide Air Conditioning Limited Full time

**Main Job Role**

The Client Service Support Team is responsible for providing day-to-day support to the Service Department, including Client and Engineer Liaison, online office systems and general office duties.

We are looking for an experienced office administrator to join our support team to focus on reactive works and call outs that come in from clients.

**Main Responsibilities and Duties**
- Answering calls from clients and keeping them updated on ETAs
- Raising and scheduling jobs on our bespoke system and client portals
- Arranging engineers and subcontractors to attend works
- Raising purchase orders
- Ensuring KPIs are met
- Maintaining information on client portals
- General Office duties such as answering telephone calls from clients, suppliers and engineers, helping to cover team members during absences and assisting others with workload

**Person Specification**

The Client Service Support is able to prioritise and manage work effectively, whilst being eager to develop new skills and motivated to work without supervision.

**Essential Experience and Skills**
- Good organisational skills
- Computer literate, proficient in MS Office (Outlook, Excel, Word)
- Good communication skills, both verbal and written as you will be working with both colleagues and clients
- Good accuracy and attention to detail
- Customer Service Experience
- Previous office experience
- Can work well in a team

**Education**

Good standard of basic education, including English and Maths

**Desirable Experience and Skills**

Experience in a similar role; delivering high quality customer service to clients.
- Please note: We will not respond to queries from recruitment agencies_

**Job Types**: Full-time, Permanent

**Salary**: Up to £27,000.00 per year

**Benefits**:

- Company events
- Free parking
- On-site parking
- Profit sharing

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: CSSJUN



  • Edenbridge, United Kingdom Nationwide Air Conditioning Limited Full time

    **Main Job Role** The Client Service Support Team is responsible for providing day-to-day support to the Service Department, including Client and Engineer Liaison, online office systems and general office duties. We are looking for an experienced office administrator to join our support team to focus on reactive works and call outs that come in from...


  • Edenbridge, United Kingdom Nationwide Air Conditioning Limited Full time

    **Main Job Role** The Client Service Support Team is responsible for providing day-to-day support to the Service Department, including Client and Engineer Liaison, online office systems and general office duties. We are looking for an experienced office administrator to join our support team to focus on reactive works and call outs that come in from...


  • Edenbridge, Kent, United Kingdom Office Angels Full time

    Sales & Customer Administrator Location: Edenbridge Salary: 28, ,000 per annumHours: Monday - Friday; 9-5.30pmAn exciting opportunity has arisen within our well-established and independent client based in Edenbridge.They are looking for a dedicated and hardworking Sales Administrator to join their friendly team at their Kent offices.In this role, you will...


  • Edenbridge, Kent, United Kingdom Office Angels Full time

    Sales & Customer Administrator Location: Edenbridge Salary: 28, ,000 per annumHours: Monday - Friday; 9-5.30pmAn exciting opportunity has arisen within our well-established and independent client based in Edenbridge.They are looking for a dedicated and hardworking Sales Administrator to join their friendly team at their Kent offices.In this role, you will...

  • Office Administrator

    2 weeks ago


    Edenbridge, Kent, United Kingdom Claritystamp Ltd Full time

    An exciting full-time opportunity to join an established company based in the Art & Crafts industry.An Office Administrator is required to run our craft clubs and to assist the customer services team with managing the telephone switchboard. You will be responsible for maintaining the club membership database, preparing and despatching monthly club issuesto...

  • Office Administrator

    2 weeks ago


    Edenbridge, Kent, United Kingdom Michael Page (UK) Full time

    About Our Client The company is a respected player in the industrial/manufacturing sector, boasting a workforce of over 5000 staff members. They are renowned for their high-quality products and their commitment to employee development and wellbeing. Job Description Manage the daily operations of the office, ensuring smooth workflow Coordinate meetings,...


  • Edenbridge, United Kingdom Nationwide Air Conditioning Limited Full time

    **Main Job Role** The Client Service Support Team is responsible for providing day-to-day support to the Service Department, including Client and Engineer Liaison, online office systems and costing completed works. We are looking for an experienced service office administrator to join our team to focus on planning and executing maintenance visits for our...


  • Edenbridge, United Kingdom Nationwide Air Conditioning Limited Full time

    **Main Job Role** Nationwide Air Conditioning Limited is a Heating, Ventilation and Air Conditioning (HVAC) contractor, with a projects department which delivers specialist, turnkey projects, of up to £1.5 million in value, to an enviable list of blue chip, end-user clients. The Project Administrator is responsible for providing day-to-day support to the...


  • Edenbridge, United Kingdom KHR - Recruitment Specialists Full time

    My client has an exciting opportunity for aReceptionist with administration experience to join a friendlyteam. This is potentially a temporary to permanentopportunity.Salary: 270000 based on 37.5 hrsper weekMon to Fri onsite 8.30am to5pmAs well as carrying out general receptionduties, you will be required to help out with office duties suchas: - Responding...


  • Edenbridge, United Kingdom KHR Recruitment Specialists Full time

    My client has an exciting opportunity for a Receptionist with administration experience to join a friendly team. This is potentially a temporary to permanent opportunity.Salary: £270000 based on 37.5 hrs per weekMon to Fri onsite 8.30am to 5pmAs well as carrying out general reception duties, you will be required to help out with office duties such as: -...


  • Edenbridge, United Kingdom KHR Recruitment Specialists Full time

    My client has an exciting opportunity for a Receptionist with administration experience to join a friendly team. This is potentially a temporary to permanent opportunity. Salary: £(phone number removed) based on 37.5 hrs per week Mon to Fri onsite 8.30am to 5pm As well as carrying out general reception duties, you will be required to help out with office...


  • Edenbridge, Kent, United Kingdom Nationwide Air Conditioning Limited Full time

    Main Job RoleNationwide Air Conditioning Limited is a Heating, Ventilation and Air Conditioning (HVAC) contractor, with a projects department which delivers specialist, turnkey projects, of up to £1.5 million in value, to an enviable list of blue chip, end-user clients.The Project Administrator is responsible for providing day-to-day support to the Projects...

  • Administrator

    1 week ago


    Edenbridge, United Kingdom Netbox Recruitment Full time

    Contracts administrator TN8 5EG - Edenbridge £25,000 Monday-Friday 9am-5pm A responsible and busy role available working with an independent company who have a great team ethos. Here everyone is valued and treated as an individual, progression available. A great sense of humour will enable you to thrive in this team. A small team environment, your...


  • Edenbridge, United Kingdom Brook Street Full time

    Location: Edenbridge, Kent Salary: from £29,000 per annum Benefits: Full training, pension scheme with generous employer contribution, free parking, 23 days annual leave plus bank holidays Hours: Full time Mon- Fri 9am-5:30pm An exciting opportunity has become available with our client based in Edenbridge town centre! They are looking for someone who...


  • Edenbridge, United Kingdom Brook Street Full time

    Location: Edenbridge, KentSalary: from £29,000 per annumBenefits: Full training, pension scheme with generous employer contribution, free parking, 23 days annual leave plus bank holidaysHours: Full time Mon- Fri 9am-5:30pm An exciting opportunity has become available with our client based in Edenbridge town centre! They are looking for someone who is...


  • Edenbridge, United Kingdom Greenworks Washrooms Full time

    Greenworks Washrooms in Edenbridge, Kent is part of a family-owned group of businesses dedicated to offering the absolute best service to our customers and team members alike. We are now seeking an additional team member to join our growing family to work on scheduling and organising our washroom engineers. We are market-leading within our sector with...

  • Project Administrator

    3 weeks ago


    Edenbridge, United Kingdom STP Solutions Ltd Full time

    **Main Responsibilities** Providing support with planning, resourcing and delivery of major projects, including; - Management and monitoring of small to medium sized projects - Maintenance of Engineers’ diaries - Maintenance of work progress spreadsheet - Providing support with tenders and quotations - Obtaining quotes from suppliers and raising purchase...

  • Administrator

    3 weeks ago


    Edenbridge, United Kingdom Netbox Recruitment Full time

    Production and Training Administrator Edenbridge upto £25,000 23 Days Holiday + Bank Holiday Pension Profit Share Bonus Free Parking Monday to Friday 35 hours per week Netbox Recruitment are working exclusively with a local manufacturing company to recruit for a brand new administration role to the organisation, the of a Production administrator...


  • Edenbridge, Kent, United Kingdom Greenworks Washrooms Full time

    Greenworks Washrooms in Edenbridge, Kent is part of a family-owned group of businesses dedicated to offering the absolute best service to our customers and team members alike. We are now seeking an additional team member to join our growing family to work on scheduling and organising our washroom engineers.We are market-leading within our sector with...


  • Edenbridge, United Kingdom Nationwide Air Conditioning Limited Full time

    **Main Job Role** The Technical Service Support Team is responsible for providing quotes for repairs and remedial works for the Service Department, including Management & Engineer Liaison, online office systems and general office duties. **Main Responsibilities and Duties** - Quoting works from engineers job reports which have identified a defect -...