Mail Order Administrator

7 months ago


Ringwood, United Kingdom South West Recruitment Full time

A modern Contact Center based in Ringwood, Hampshire is looking to recruit full time Inbound Mail Order Administrators.

***Hybrid Work From Home Available following initial Training Period**

The main focus of the position to assist their customers with online enquiries and purchases of **Outdoor Clothing such as Hiking Boots, Jackets and other accessories.**
- Excellent telephone manner
- Good numeracy and literacy
- Good customer service skills
- Analytical, decision making and problem solving abilities
- Previous customer service experience is desirable but not essential as full training will be provided

**Salary**:
**£22,360 per annum (£10.75 per hour),** plus regular overtime at £13.00 per hour**

**Up to £200 per month customer service bonus meaning earnings can reach as high as £24,760pa and with overtime worked pushing the salary as high as £30,140pa.**

**Hours**:
Shifts generally rotate between 8.00am to 4.30pm and 9.00am - 5.30pm over a 7 days week rota. A rota is supplied every two weeks with your working hours.
- 40 hrs a week
- 5 working days
- Two weekends per month
- Full training provided and paid for
- Great Working Environment
- Accessible by bus
- Free parking off site

**Company Benefits**:

- Competitive salary + attractive overtime
- 20 days paid holiday + additional days based on length of service
- Suggestion Box Monthly Winner Paid Reward;
- Cycle To Work Scheme;
- Home Computing Scheme;
- Dentist scheme;
- Bus Travel scheme;
- Eye test vouchers;
- Excellent onsite training and induction;
- Staff room with complementary refreshments;
- Corporate & client discounts, including hairdressing, gym membership, restaurants
and bars;
- Weekly dress down days;
- Involvement with local charities and fundraising days/events;
**Potential Perm Position* + *Prominent Local Employer* + *Excellent Training Provided* + *Gain Experience* + *Immediate Start* + *Suitable for Retail Applicants



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