Tenancy Management Administration Officer

2 weeks ago


Preston, United Kingdom Community Gateway Association Full time

**Tenancy Management Administration Officer (Co-ordinator)**

**£11,085.25 per annum, based on 17.5 hours per week**

**What will you be doing in this role?**

As our Tenancy Management Team Administration Officer/Coordinator, you’ll be providing essential support to colleagues, customers, and partner agencies by ensuring that the Team deals with any reports of Anti-Social Behaviour effectively. As part of our triage process, you will be signposting tenants to other agencies for expert help and you’ll create and maintain working relationships with local authorities such as the Police and Lancashire Fire and Rescue. You’ll also assist the team by collating the relevant data to ensure that we are performing to a high standard.

**Why are you the best person for us?**

**The main things**:

- Using your amazing communication skills and customer service skills, you’ll comfortably deal with individuals who are in crisis.
- You’ll have a natural flair for problem solving and supporting colleagues in your team.
- You’ll will need fully understand the importance of confidentiality

**It would nice if you also had**:

- Worked in a similar role within social housing
- Basic knowledge of ASB & Social Housing

**The perks**:
We aim to make our employee experience second to none and our benefits package reflects how we much we value our colleagues. We offer a variety of wellbeing benefits and development opportunities, in addition to generous holiday entitlement, a great office space, Christmas shutdown and your birthday off.

**An important bit**

**Dates for your diary**:
The closing date for this advert is 6th April 2023 with interviews expected to be held shortly afterwards

**A bit more about us**:
Community Gateway own and manage almost 7000 homes across the city of Preston, but we are so much more than just a landlord. We aim to create vibrant, friendly and diverse communities where people want to live, work and play and are part way through our ambitious 5-year plan focusing on evolving, investing, and supporting colleagues, customers and our communities. We employ passionate and talented people. could you be the perfect fit for us?



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