Call Centre Operator
7 months ago
**Applicants**:
You will have solid customer service/call centre experience and have fantastic communication/social skills, you must be able to relate to others and you should be naturally friendly and approachable and have great all-round IT skills and accurate data entry skills.
You should be available to start straight away and be available long term.
**Employer Overview**:
Due to high business levels my client requires new team members and expect the temporary assignments to be ongoing. Initial interviews will be held on Teams/telephone and if selected you will be offered an on-site trial/assessment (3 hours), if successful you will be offered a start date.
The South Shields location is within 5 minutes of central bus and metro routes in South Shields and free car parking is available on site. Free teas and coffees are provided.
**Hourly Pay**: £10.50 + £1.26p holiday pay = **£11.76 Combined-Review April**
**Working hours**: 9am to 7pm Monday to Thursday - 37 hours weekly.
**Employer Culture**:
Relaxed, positive, vibrant and supportive and structured working environment
Flexible attitude to individual daily workload management as long as call targets are met
Casual dress code
- Customer Service/Call Centre experience is advantageous,
- Confident, clear communicator
- Naturally friendly
- Good listener
- Assertive
- Good attention to detail/accuracy
- IT literate
- Self-motivated
- Hard working
**Role Description**:
You will telephone current and former students to gain invaluable feedback on courses they have attended
**Job Types**: Full-time, Temporary contract
Contract length: 1 month
**Salary**: £20,202.00-£22,640.00 per year
**Benefits**:
- Canteen
- Casual dress
- Company pension
- Transport links
Schedule:
- 10 hour shift
- Day shift
- No weekends
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (required)
Ability to Commute:
- South Shields (required)
Work Location: In person
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