Service Support Administrator

1 month ago


SunburyonThames, United Kingdom Plum Personnel Full time

**SERVICE SUPPORT ADMINISTRATOR
SUNBURY**

**SALARY £22,000 to £28,000**

**About the role**:
Our client is looking for a Service Support Administrator who will be a central part of their small service team. You will be the main point of contact, this will include managing existing and outbound lead generation for new business. You will manage theadministration process and work alongside your colleagues.

**Duties**:

- Manage inbound sales calls and website enquiries
- Work alongside marketing and colleagues on direct campaigns to generate leads
- Contact potential and existing customers to follow up or inform them about our services
- Direct prospects to the field sales team when needed
- Prepare sales forecasts for Service Contract sales each month
- Schedule and plan visits and coordinate diary management alongside your colleagues
- Manage accommodation and travel arrangements as required
- Raising service contract quotes using SAP
- Process all service contract orders, send confirmation of orders
- Maintain CRM (Salesforce) database and service management package (simPro) with notes, calendar entries, service opportunities, quotations, orders etc.
- Make reasonable efforts to increase product knowledge and competitor products
- Cover administrative duties of other Service team members and Sales Administration team when required such as:

- Provide additional support for reactive breakdowns
- Answer and field incoming service related telephone calls in a prompt, courteous manner directing them to the appropriate personnel, taking clear messages.
- Supporting field sales reps with admin and support

**Requirements**:

- Experience of business software is essential - ideally SAP or similar, Salesforce or similar CRM software and simPro service management
- Telesales experience preferred
- Excellent customer service/telephone skills
- Be results driven and enjoys working to targets
- A can-do attitude/ability to learn quickly
- Ability to prioritise/work to deadlines with good organisational skills
- Efficient and adaptable
- Methodical approach and able to follow processes
- Good all-round administration ability
- Accurate data entry/attention to detail
- GCSE Maths and English



  • Sunbury-on-Thames, United Kingdom Plum Personnel Full time

    **SERVICE SUPPORT COORDINATOR SUNBURY** **SALARY £22,000 to £28,000** **About the role**: Our client is looking for a Service Support Coordinator who will be a central part of their small service team. You will be the main point of contact, this will include managing existing and outbound lead generation for new business. You will manage...


  • Sunbury-on-Thames, United Kingdom SKILLFRAME Full time

    **Job Role**: You will be a central part of a small service team which is split into two key areas - reactive and planned maintenance. You will be the main point of contact for all planned maintenance. This will include managing existing contract renewals as well as outboundlead generation for new business. You will manage the administration process from...

  • Sales Administrator

    1 month ago


    Sunbury-on-Thames, United Kingdom Phillips Grant Ltd Full time

    Phillips Grant Associates are currently assisting a thriving business to recruit this additional member of staff within the sales support / administration section of their business. - Sales support - dealing with initial enquiries from customers and taking details of the customers requirements to enable a smooth sales process. - Dealing with the customers...

  • Quote Administrator

    1 week ago


    Sunbury-on-Thames, United Kingdom Layka Recruitment Full time

    Our engineering client based in Sunbury, is seeking a new Quote Administrator to join their busy service department providing quotes to their team of Engineers. 25 days holiday, private healthcare, pension + much more!Principle Duties and Responsibilities for the Quotes Administrator  Achieve individual and team KPI targets - Quotes Generated, Quotes...


  • Stockton-on-Tees, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 267687**Salary**: - £19,355**Job grade**: - Administrative Assistant- HMPPS Band 2**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 1Contents Location About the...


  • Sunbury-on-Thames, United Kingdom Office Angels Full time

    **ROLE:Administrator - Temp to perm** **LOCATION**:Sunbury-On-Thames, with free onsite parking **HOURLY RATE**:£12ph**+**holiday accrual + Office Angels benefits **HOURS**:8am - 4.45pm, Monday - Thursday, 8am - 1pm Fridays **DURATION**:Temp to Perm Office Angels Staines is currently seeking an Administrator to join a small friendly close-knit team....


  • Sunbury-on-Thames, United Kingdom Twin Computer Personnel Ltd Full time

    A company based in Heathrow/Sunbury is currently seeking a qualified IT Infrastructure Administrator to join its small IT department. The role will involve providing support to the company's workforce across the UK and implementing enhancements to its IT operations.The candidate will need to possess some skills and experience in the following...


  • Burnham-on-Sea, United Kingdom Meridian Business Support Full time

    Design Support Administrator paying between 24-27k Per annum As a Design support Administrator you will be working Monday to Friday 8.30am -5.00pm. This role is located in Highbridge only a 7 minute train journey from Brigwater or a 3 minute drive off the m5 junction 22 where Parking is available Onsite. The role of a Design support administrator will...


  • Sunbury-on-Thames, United Kingdom Layka Recruitment Full time

    Layka Recruitment are pleased to present a brand new position with us for a Technical Administrator in the heart of Sunbury on Thames!A friendly, fun and lively team require an administration based candidate to support the delivery of the New Equipment Sales targets and goals by taking responsibility for all incoming Tender and General pricing...

  • Administrator

    7 days ago


    Sunbury-on-Thames, United Kingdom Demon Recruitment Group Full time

    Demon Recruitment Group is looking to recruit an Office Administrator to join a leading client in Sunbury On Thames. Excellent opportunity for someone with office admin experience looking for the next step. Hours: Monday to Friday 9.00 - 5.30 pm Duties will include: - Handling calls - Taking messages - Booking out the Engineers - Typing correspondence -...


  • Sunbury-on-Thames, United Kingdom Layka Recruitment Full time

    Layka Recruitment are pleased to present a brand new position with us for a Technical Administrator in the heart of Sunbury on Thames! A friendly, fun and lively team require an administration based candidate to support the delivery of the New Equipment Sales targets and goals by taking responsibility for all incoming Tender and General pricing...


  • Burnham-on-Sea, United Kingdom Meridian Business Support Full time

    Design Support Administrator paying between 24-27k Per annum As a Design support Administrator you will be working Monday to Friday 8.30am -5.00pm. This role is located in Highbridge only a 7 minute train journey from Brigwater or a 3 minute drive off the m5 junction 22 where Parking is available Onsite.The role of a Design support administrator will...


  • Burnham-on-Sea, United Kingdom Meridian Business Support Full time

    Design Support Administrator paying between 24-27k Per annum As a Design support Administrator you will be working Monday to Friday 8.30am -5.00pm. This role is located in Highbridge only a 7 minute train journey from Brigwater or a 3 minute drive off the m5 junction 22 where Parking is available Onsite. The role of a Design support administrator will...


  • Burnham-on-Sea, Somerset, United Kingdom Meridian Business Support Full time

    Design Support Administrator paying between 24-27k Per annum As a Design support Administrator you will be working Monday to Friday 8.30am -5.00pm. This role is located in Highbridge only a 7 minutetrain journey from Brigwater or a 3 minutedrive off the m5 junction 22 where Parking is available Onsite. The role of a Design support administrator will...

  • Case Administrator

    4 weeks ago


    Henley on Thames, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 351662**Salary**: - £22,096 - £24,718- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share,...


  • Sunbury-on-Thames, United Kingdom Right Now Recruitment Full time

    Are you currently available for contract or temporary work and looking for a varied and challenging Administration role with opportunities for progression?Perhaps you pride yourself or your attention to detail, planning skills and ability to organise yourself and others?Ideally you would have experience in sales support, producing quotes, pricing, estimating...


  • Burnham-on-Sea, Somerset, United Kingdom Meridian Business Support Full time

    Design Support Administrator paying between 24-27k Per annum As a Design support Administrator you will be working Monday to Friday 8.30am -5.00pm. This role is located in Highbridge only a 7 minute train journey from Brigwater or a 3 minute drive off the m5 junction 22 where Parking is available Onsite. The role of a Design support administrator will...

  • Senior IT

    4 days ago


    Sunbury-on-Thames, Surrey, United Kingdom WR Logistics Full time €35,000 - €45,000

    Senior IT & Communications Administrator Working Hours: Monday to Friday - 8:30am-5:30pm Are you an experienced IT Administrator, knowledgeable and experienced in O365, RDS, FSLogix and business wide IT Support? My client is offering a fantastic package and benefits for someone looking to cement their career within IT support and development in their...


  • Burnham-on-Sea, Somerset, United Kingdom Meridian Business Support Limited Full time

    Design Support Administrator paying between 24-27k Per annum As a Design support Administrator you will be working Monday to Friday 8.30am -5.00pm. This role is located in Highbridge only a 7 minutetrain journey from Brigwater or a 3 minutedrive off the m5 junction 22 where Parking is available Onsite. The role of a Design support administrator will...


  • Henley-on-Thames, United Kingdom Syntech Recruitment Ltd Full time

    **Service Centre Administrator** - Based near Henley - £22k starting rate - 20 days holiday + bank holiday Syntech are searching for a Service Centre Administrator for our manufacturing client based near Henley. Working on-site, this role would suit a junior who is wanting to grow into a Administration position. **Service Centre Administrator Duties**: -...