Sales Support Administrator

3 weeks ago


Birmingham, United Kingdom Vivalda Ltd Full time

**Job Type**:Permanent - Full Time (Monday to Friday, 08:30 - 17:00)

**Remuneration**:Competitive, dependent on experience

**Benefits**:31 Days holiday (including Bank Holidays, plus additional days for long service), a contributory pension scheme, life assurance, health cash plan, HSF perkbox and on-site parking.

**Job Purpose**:The administrator will be responsible for setting up accounts for new customers and raising invoices using sage. You will also be responsible for inputting purchase ledgers for new suppliers, and supporting the sales team. General administration, sales and stock management will also be a key part of the role.

**Key Responsibilities**:

- Resolving invoice queries for customers by liaising with internal stakeholders
- Processing customer payments - credit cards/cash payments and BACS.
- Process sales orders using the accounts system and print delivery notes
- Ensure goods received match invoices and process on to the accounts system
- Allocate credit notes, obtain approval from Financial Director and process on accounts system
- Check delivery notes and obtain proof of delivery from suppliers regarding materials
- Ensure nominal codes are accurate
- Produce and distribute invoices
- Promote and maintain relationships internally and externally to deliver excellent customer service
- Project tracking using Company software.
- Work closely with the existing internal and external sales team to gain new opportunities for quotes.
- Liaise with warehouse employees with regards to stock levels.
- Monitor client accounts, ensuring goods are supplied in line with the agreed credit limits and payment terms.
- Assisting the Branch Manager and Warehouse Manager with the administration involved with Health and Safety.
- Booking stock on and off.
- Assisting with the annual audit.
- Learning the new ERP (Netsuite) system
- Any other duties as required by management
- Please note that this will change as the role and function to the business develops_

**Person Specification**:

- Minimum 2 years’ recent experience of Sage or Netsuite or similar accounts package
- Confident with IT, particularly Microsoft Office Excel
- Ability to coordinate multiple tasks simultaneously
- Understanding of and commitment to provide a highest standard of customer service
- High quality verbal and written communication skills
- The ability to provide a high level of attention to detail and accuracy
- A positive team player, with demonstrable ability to work collaboratively with colleagues

**Desirable**:

- Experience in a sales/ construction environment
- GCSE’s including Maths & A Levels or equivalent professional qualifications

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Administrative: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: One location



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