E-commerce Team Leader
3 weeks ago
An excellent opportunity for an experienced E-Commerce Team Leader to join this world class FMCG manufacturer.
OPPORTUNITY HIGHLIGHTS
- 50% on-site and 50% working from home.
- Mon to Thur: 9am to 5pm. Fri: 9am to 4.30pm.
- Competitive Salary
- Excellent benefits including: Bonus, Competitive Pension scheme etc
THE E-COMMERCE TEAM LEADER
Key Responsibilities will include:
- Oversees and controls the day-to-day operational function of the Ecommerce Fulfillment team, ensuring that all our customers' service levels are achieved,
- Daily order entry onto SAP, ensuring the validity of orders by checking delivery addresses, products, prices and stocks & confirming back on customer portal.
- Obtaining Automatic Shipping notes on behalf of the third-party distributor.
- Controlling the release of orders to third party Distribution Companies to ensure customer delivery dates are met,
- Ensure effective communication on specific requirements including short lead time orders and stock issues with third party distribution partners to enable orders to be picked in a timely and efficient fashion.
- Control of customer invoice queries, control of query investigation and challenging noncompliance issues, managed on customer portal.
- Liaise with third party distributors (in France/Germany) to obtain evidence to support investigations.
- Maintain effective communication of stock with Account Managers, make inventory health checks as and when required and place B2R orders with sales approval
THE IDEAL CANDIDATE
We need someone who is already an experienced Data Analyst with good levels of SAP. On top of this you will need:
- Excellent interpersonal skills, in both written and verbal communication
- Capability to relay information effectively externally to customers and internally to colleagues.
- Good knowledge of MS office programs, especially Outlook, Word and Excel
- Knowledge of data entry into mainframe computerised business systems; SAP experience within Sales, Materials Management modules is an advantage.
- Numerate, confident and accurate with figures, with a strong attention to detail and capability to self-check work.
- Ability to be self-motivated and manage workload effectively essential.
- Experience leading a team or project desirable
- Occasional travel may be required
- Knowledge of SAP an advantage
- Previous experience within a manufacturing environment desirable
Kandhu Recruitment are specialist recruiters within the Food, Drink and FMCG Sector
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