Housing Officer
3 weeks ago
**Job title**:Housing Officer
**Location: Thames Valley Area
Contract Type**: Permanent
**Working Pattern: 40 hours per week, Mon-Fri, 08:30 - 17:00
**Salary**: £24,500.00 - £38,000.00 per annum**
Please be advised that previous Housing Officer experience is required for this role.
This role involves a combination of working from home with daily travel to provide direct support and management to the Service Users. The role requires the Housing Officer to manage own caseload and follow procedures in order meet Key Performance Objectives.The role also involves inspection and management of properties used by Service Users (SUs).
**Duties**:
- Manage a caseload of Service Users
- Attend dispersal and conduct induction of SU into property
- Assist Service Users with registering at local GP Services, NHS Dentists and local orientation - local shops, support agencies, etc
- Conduct regular property / Service Users visits and report any incidents, SU issues, absconsions, etc.
- Arrange initial transport of SU's to their accommodation or any relocation as required
- Ensure Safeguarding, health and safety of SU's are maintained at all times
- Complete weekly welfare checks of the SU's
- Effect appropriate maintenance of properties
- Conduct monthly inspections and report defects as required
- Ensure all items within property are replaced /repaired as required in line with inventory procedure
- Make recommendations to line manager regarding any relocations of SU's and termination of properties to provide more efficient use of portfolio/void management
- Prepare property for re-occupation after SU's move on
- Ensure terminated properties are effectively prepared for hand back to landlord
- Effect minor property repairs if necessary
- Ensure the properties are maintained according to Health and Safety guidelines and company procedures
- Ensure stores are maintained in line with purchasing procedure
**BENEFITS**:
- 33 days annual leave allowance per year (25 days standard plus 8 bank holidays)
- Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships)
- Life Cover (2 x basic salary)
- 6-month probation period
- Employer pension contribution (4% employer, 4% employee)
- Laptop/Phone/other equipment if required as part of job role
- Referral Scheme
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