Senior Assessment Officer
2 weeks ago
Benefits Officer
I am working with a Public Sector Organisation based in Slough who are looking for experienced Academy Benefits Officer for Initially 9 Weeks.
The role is full time, to start ASAP and paying £22.17 Umbrella per Hour. The role is in scope of IR35.
To provide accurate and timely processing of Housing Benefit and Council Tax Reduction
claims to support people on low income.
Main responsibilities of the post:
gathering information, calculating entitlement and notifying the customer in writing of the outcome.
- Process Housing Benefit and Council Tax Reduction changes in circumstances
including changes in income and capital, the number of occupants and address
changes.
- Provide Housing Benefit and Council Tax Reduction advice and assistance to
customers in a professional, courteous, and confidential manner whether in person, via the telephone or in writing.
- Calculate the entitlement for homeless people in temporary accommodation. Liaise
with Eden Housing Association to gather information for the claim.
Experience Required:
Experience of working within Housing and Council Tax Benefits
? Experience in data inputting accurately
? Experience in dealing with customers in a range of
different circumstances
? Ability to communicate effectively with a wide range of
individuals including staff, customers and stakeholders
both orally and in writing
? Knowledge of Capita(Academy) software and document
management systems
Thank you
Eden Brown Synergy is an equal opportunities employer.
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