Customer Care Advisor
3 weeks ago
Customer Care Advisor
A successful client based in Oldbury is currently seeking a Customer Care Advisor to join the team on a permanent basis. You will be working within an established business that offers stability, as well as working in a really friendly and welcoming environment.
There is no KPI’s in this position and you will be joining a lovely team.
Your duties will include:
- Managing high volume incoming telephone calls and queries
- Providing first class customer service
- Making sure customers are provided with all information they require to ensure a high first-time resolution rate
- Entering Customer Orders
- Interacting with all company departments
- Updating and checking customer orders
- Ensure all data entry of customer records are updated accurately and promptly
You will be given full training and support by your team mates. You will be put into a team, so will not be working on own and have plenty of help.
Salary - £18,000, increasing to £18,525 after 12 weeks.
Working hours - Monday - Friday, 8:30am - 5:00pm
This is a fantastic opportunity The business offers a stable position, support and training, free parking, a friendly and clean office. The business is growing massively so there will be plenty of opportunities if you are looking to develop
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