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Branch Assistant

3 months ago

Croydon, United Kingdom Ramsdens Financial Ltd Full time

38.75 hours per week. (5 days per week Monday to Sunday)

Competitive market rates of pay, Bonus Scheme, 28 days holiday increasing to 33 (with service), Birthday Holiday, Uniform allowance supplied, Company Pension Scheme, Staff Discount scheme, Comprehensive induction programme and opportunities for staff development, Employee Recognition Scheme, fully supported Employee Assistance Programme and access to our 24/7 well-being portal.

In addition, we boast fully inclusive policies relating to flexible working hours, dependency leave, and compassionate leave.

**Location: Croydon**

Recently voted Employer of the Year in the coveted NPA Awards, Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security/satisfaction, a company that offers career progression and a company that offers competitive salaries, bonuses and benefit schemes, then you have found the right business in Ramsdens.
Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery and Loan Services; we have over 150 High Street stores in England, Scotland and Wales. We want to grow sustainably by doing the right thing: caring for our staff, customers, communities, and environment.
We are keen to employ passionate individuals who care about customers and strive to deliver a top-class service level in their team at all times.

**Results from our 2023 staff engagement survey confirmed that**:

- _91% of staff say their branch/department is a happy place to work _
- _96% of staff believe they have job security _
- _87% of the staff said they look forward to coming to work and are enthusiastic about the job they do _

**Want do we expect from successful applicants**:

- A great personality and verbal communication skills.
- Great customer service skills.
- Be well presented.
- A passion to learn new things.
- Ability to work with a small team.
- Good attention to detail and high standards.
- A basic level of IT skills.
- Experience working in a retail sales environment.
- Experience working with jewellery.
- Experience working in financial services.

Full induction, uniform and training will be provided.

**How we will use any information supplied about you**
- To check your eligibility to work in the UK.
- To help us manage your welcome and introduction to the business.
- Your personal data will not be shared with any third parties.

For further information on our privacy notice please visit ramsdens4cash.co.uk, visit the careers page and select applicant privacy notice.

LP

**Job Types**: Full-time, Permanent

**Salary**: Up to £13.45 per hour

Expected hours: No less than 38.75 per week

**Benefits**:

- Additional leave
- Bereavement leave
- Company pension
- Employee discount
- Health & wellbeing programme
- Referral programme
- Sick pay
- Store discount

Schedule:

- Day shift
- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)
- Retail sales: 1 year (preferred)
- Cash handling: 1 year (preferred)

Work Location: In person