Customer Care Advisor
3 weeks ago
Exciting Job Opportunity
Are you a customer service superstar? Are you looking for a rewarding career in a fast-paced environment? Look no further
Customer Care Advisor | Birmingham City Centre
Our client is expanding their Customer Care Team and is seeking talented individuals who are passionate about delivering exceptional service to customers. With flexible hybrid work options, this is the perfect role for those who thrive in a dynamic setting.
Job Details:
- 35 hours per week
- £13.00 per hour
- Hybrid work arrangement once trained
Key Responsibilities:
- Manage customer accounts and provide assistance
- Troubleshoot and resolve issues over the phone
- Demonstrate empathetic and excellent communication skills
- Shift Rotations:
- Monday to Friday
- 8:00 am to 4:00 pm
- 9:00 am to 5:00 pm
- 10:00 am to 6:00 pm
- 12:00 pm to 8:00 pm
- One week of late shift (can be worked from home)
**Benefits**:
- Opportunity to secure permanent contracts
- Exciting career prospects with a FTSE 100 Company
- Supportive and collaborative work environment
Skills Required:
- Strong troubleshooting skills
- Empathetic with excellent listening skills
- Exceptional written and oral communication skills
- Ability to work independently and in a team-oriented environment
Please note, all successful applicants will undergo background and credit checks before employment.
CustomerCare #JobOpportunity #CustomerService #BirminghamCityCentre #JoinOurTeam
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
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