Reception Administrator

4 weeks ago


Watford, United Kingdom Hertfordshire CC Full time

**Advert Information** Job Title**: Reception Administrator
**Location**: Watford School of Music, The Clarendon Muse, Watford, WD18 7JA
**Starting Salary**:£23,114 progress to £23,500 pa

**Hours**:
**Monday: 2.50pm - 9.15pm**

**Tuesday: 2.50pm - 9.15pm**

**Wednesday: 2.50pm - 9.15pm**

**Thursday: 2.50pm - 9.15pm**

**Friday: 2.50pm - 8.45pm**

**Saturday: 8.30am to 1.55pm**

**Contract**:Permanent - term time only**

**Diversity**:We are an inclusive employer and value a diverse workforce

**Job Duties**:
An exciting opportunity to meet families and young musicians who attend the Watford School of Music (WSM) for lessons and ensembles.

WSM is a large thriving and vibrant music centre. You will be the first point of contact for families coming to the centre and will help them on their musical journey in a friendly environment.
- Receiving pupils and parents and teachers to the centre.
- Support any enquiries or queries as required answering questions relating to the centre and activities.
- Support with administrative tasks involved with the running of the centre.
- Upholding standards of safeguarding, health and safety and data security.
- To be flexible and adaptable in tasks as required.
- Contacting customers to invite them to join ensembles. Processing new starters and leavers on the in-house system.
- Making signs to advise of room changes or teacher absences notifying parents as required.
- Contacting parents to find out why pupils are not attending lessons for teachers
- Ensuring the reception and staff room and all areas of the building are kept well maintained and tidy and acceptable for all visitors.
- Strong communication skills - professional approach to telephone and face to face communication
- Customer-focused attitude
- Able to multi-task and comfortable in a busy working environment
- Competent user of Microsoft Office software - particularly Excel / Word / Outlook / Teams
- Able to create programmes and flyers for centre use.
- Some experience or knowledge of music or educational environment would be an advantage.

***

**Additional Information**
You will be responsible for ensuring that all families, pupils and teachers have left the building at the end of the day before you leave and advising the site team that the building can be locked up.

This would suit an organised, personable, and capable individual who is comfortable dealing with members of the public and with children and young people of all ages and being part of a team.

**Closing Date**: 7th April 2024
**Interview Date**: 15th April 2024

**Benefits of working for us**:

- Flexible Working Arrangements (depending on the role)
- Excellent Career Development
- Salary Exchange for Additional Benefits
- Excellent Pension Scheme with Employer Contributions
- Shopping Discounts
- Support Groups & Wellbeing Schemes

**English Fluency**:The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

Job Reference: HCC25233


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