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Band 3- Patient Service Administrator, Aau
3 weeks ago
An exciting opportunity has arisen to join the Acute Medicine team at West Herts.
We are looking for passionate, people focused, individuals to join the Patient Services Administration team, to provide an administration and reception service to the Acute Admissions Unit (AAU), Ambulatory Care Unit (ACU) and Emergency Assessment Unit (EAU).
**We currently have vacancies for 4 part time roles**:
Role 1
Mondays 16:00 - 23:00
Fridays 16:00 - 22:00
Role 2
Friday 16:00 - 22:00
Saturday 16:00 - 23:00
Role 3
Friday 08:00 - 20:00
Saturday 08:00 - 20:00
Role 4
Saturday 08:00 - 20:00
Our Patient Services Administrators play a vital role in supporting patients and their relatives through their time at the Trust, and supporting medical and nursing staff across the departments.
**The main duties include**:
- Undertaking various administrative activities on the Electronic Patient Record
- Handling patient sensitive data, maintaining confidentiality
There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust Major redevelopment works are due for completion by 2025 or soon after. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.
The trust has recently gained ‘teaching hospital’ status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.
We encourage and welcome people with disabilities. If you need help, please ask.
To provide a welcoming customer focused service dealing with patients and visitors with an efficient and courteous manner.
To provide administrative support to the nursing and medical staff, undertaking various duties including updating patient records on the Electronic Patient Record (EPR), updating the bed board on EPR, data entry, sending referrals, booking appointments etc.
To prioritise the daily workload in response to the unpredictable nature of the department’s activity.
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