Customer Service Advisor

3 months ago

Eastleigh, United Kingdom Abri Group Full time

**About us**

Hey, we’re Abri, a housing association based in the south of England. One of the largest in fact. We have 80,000 customers across 35,000 homes across the south, all supported by our 1,600 colleagues working out in our communities and behind the scenes. We’re a passionate bunch and think we can make a real difference. Homelessness, poverty, inequality, a lack of affordable housing. They’re all linked and we’ve all got our part to play in tacking them head-on. Homes are at the heart of everybody’s lives. And we exist to help make good homes, and good lives, a reality for everyone.

Come be part of something special.

**About you**

If you see the opportunities that every challenge brings, if you see a solution for every problem that needs crushing and if your thing is making a real difference, come join us. You’ll fit right in.

**What you'll do**

***No day is ever the same in the Contact Centre and we’ll provide you with the all the training and ongoing support you’ll need to make sure you’re equipped to deal with the customer queries you’ll handle.

No customer contact experience? No problem, all we ask if that you...

Be a true customer champion, going the extra mile each and every time

Love a challenge and smashing targets

Be a problem solver, look for creative solutions to challenges

Are a team player and love working alongside colleagues throughout the business to deliver a first class service to our customers

Look for ways we can continuously improve our processes and make them even better for our colleagues and customers

Are resilient and can keep a cool head under pressure, turning tricky situations into positive ones

In this role, you’ll be on the front line of our customers’ experience and you'll play a pivotal role in helping Abri go from strength to strength by making sure our customers are at the heart of everything we do.

If this sounds like what you're looking for and you want the opportunity to make a difference to our customer’s lives, we want to hear from you

**What you can expect from us**

It’s really important to us that you and your family are supported at work and at home so you’ll receive a competitive salary and additional reward package as standard from day one.

Want to achieve more? Great We’ll work with you to help you reach your goals through personalised development plans and our in-house People Development team who’d love to help you reach your goals.

We get it, life can get in the way sometimes. So whether it’s a dentist appointment, sports day or just picking the kids up from school, we’ll do all we can to give you flexibility in where and when you work.

**Be yourself**

We’re all about inclusivity and we want each of our colleagues to feel free to speak up, be bold and to be their authentic selves. Here at Abri, we’re all different, we’re all unique and we wouldn’t have it any other way.

**To our agency friends**

Thanks for your interest in working with us. We already work with a number of carefully selected agencies, but if you’d like to put yourselves on our radar for if we ever review our suppliers list, don’t hesitate to register on our procurement portal.

**We have both permanent and fixed term opportunities available. The hours for this post are 8:30am - 5:00pm Monday to Friday. The contact centre is open until 7pm on Thursdays and staffing for this will be arranged on a rota basis.

  • Customer Service Advisor

    3 months ago

    Eastleigh, United Kingdom Service Care Full time

    **Job Title: Customer Service Advisor** **Basis: Temp Ongoing** **Hours: 37 Hours** **Work Pattern: Mon - Fri 08:30am - 5:00pm** **Type: Full-time** **Location: Eastleigh - SO50** The role of the Customer Service Centre (CSC) Advisor is to provide an excellent and suitable customer service to our customers, handling all methods of contact and ensuring a...

  • Client Services Advisor

    3 weeks ago

    Eastleigh, Hampshire, United Kingdom Service Care Solutions Full time £26,959

    Position Title: Client Services Advisor Type: 3 Month Fixed-Term Contract (Possibility of Permanent Role)Overview:The Client Services Team is committed to addressing customer inquiries and concerns both verbally and in writing efficiently. Client Services Advisors play a crucial role in assisting the team by overseeing the customer-facing communication...

  • Customer Service Advisor

    3 months ago

    Eastleigh, United Kingdom LNJ Recruitment Full time

    Immediate start available - Fantastic progression options - 6-month salary reviews **Customer Service Advisor - Up to £30,000** Are you passionate about providing exceptional client service? Do you enjoy building relationships and helping people find the right insurance solutions? If so, we have an exciting opportunity for you! As a Customer Service...

  • Customer Service Advisor

    2 months ago

    Eastleigh, United Kingdom Hendy Group Full time

    We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Ford Dealerships in Eastleigh. You do not need automotive experience to be successful in this role - we will train that, but...

  • Customer Service Advisor

    3 months ago

    Eastleigh, United Kingdom Easy T Group Full time

    Our well known Logistic Company in Eastleight are recruiting a Customer Care Advisor to join their team. The role of the Customer Care Advisor will be to provide and promote a professional, customer focused service to ensure that the needs of customers are being satisfied and a world class service is being delivered and promoted across the Company. **About...

  • Customer Service Advisor

    3 months ago

    Eastleigh, United Kingdom Lambert Brothers Haulage Limited Full time

    Lambert Brothers are recruiting a Customer Care Advisor to join their team. The role of the Customer Care Advisor will be to provide and promote a professional, customer focused service to ensure that the needs of customers are being satisfied and a world class service is being delivered and promoted across the Company. - Monday - Friday - 40 hours per...

  • Customer Service Advisor

    3 months ago

    Eastleigh, United Kingdom Avalla Ltd Full time

    **About us** Based in Chandlers Ford, we are a small but rapidly growing business selling home electronics. We are a carbon-neutral, renewable energy-powered company and we help to rebuild natural habitats by planting a tree each time an order is placed. We utilise the latest technologies, combined with high-impact designs, brought to life by a team of...

  • Customer Service Advisor

    3 months ago

    Eastleigh, United Kingdom Amour Recruitment Full time

    **Amour Recruitment** is recruiting for a leading company in their field for a **Customer Service Advisor** at their **Southampton** (Eastleigh) office. If you enjoy working as part of a small team, have a good telephone manner and computer literacy this could be the ideal role for you! **Key responsibilities**: - Handling customer orders and enquiries...

  • Customer Service Advisor

    3 months ago

    Eastleigh, United Kingdom Utilita Full time

    **Title**:Customer Service Advisor **Department**: Customer Service **Location**:Remote / Chandlers Ford **Salary**: £24,960 **Hours**: Monday - Friday (shifts could be 08:00 - 17:00 or 09:00 - 18:00) At Utilita we aim to provide our customers with a first-class service. Using our system and working closely with internal departments you will investigate...

  • Customer Service Advisor

    3 months ago

    Eastleigh, United Kingdom Utilita Full time

    **Title**:Customer Service Advisor **Department**: Customer Service **Location**:Remote / Chandlers Ford **Salary**: £23,352 **Hours**: Monday - Friday (shifts could be 08:00 - 17:00 or 09:00 - 18:00) At Utilita we aim to provide our customers with a first-class service. Using our system and working closely with internal departments you will investigate...

  • Customer Service Advisor

    3 months ago

    Eastleigh, United Kingdom Utilita Full time

    **Title**:Customer Service Advisor **Department**: Customer Service **Location**:Remote / Chandlers Ford **Salary**: £24,960 **Hours**: Monday - Friday (shifts could be 08:00 - 17:00 or 09:00 - 18:00) At Utilita we aim to provide our customers with a first-class service. Using our system and working closely with internal departments you will investigate...

  • Customer Service Advisor

    3 months ago

    Eastleigh, United Kingdom Utilita Full time

    **Title**:Customer Service Advisor **Department**: Customer Service **Location**:Remote / Chandlers Ford **Salary**: £24,960 **Hours**: Monday - Friday (shifts could be 08:00 - 17:00 or 09:00 - 18:00) At Utilita we aim to provide our customers with a first-class service. Using our system and working closely with internal departments you will investigate...

  • Customer Service Advisor

    3 months ago

    Eastleigh, United Kingdom Avalla Ltd Full time

    **About us** Avalla is an extraordinary force driving innovation and sustainability in the home appliances industry. As pioneers in Chandlers Ford, United Kingdom, we are at the forefront of revolutionising everyday living. With a commitment to renewable energy, we are proud to be a carbon-neutral company, dedicated to preserving our planet. For each order...

  • Customer Service Advisor

    3 months ago

    Eastleigh, United Kingdom apetito Full time

    Overview: **The Role and Team** **This role is working 26 hours per week, any 3 in 6 days** The role of our Customer Services Advisor is critical to the success of our business. Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet. The defining characteristics of our Customer...

  • Customer Service Advisor

    1 month ago

    Eastleigh, United Kingdom LNJ Recruitment Full time

    Are you passionate about providing exceptional client service? Do you enjoy building relationships and helping people find the right insurance solutions? If so, we have an exciting opportunity for you! As an Insurance Advisor, you will play a vital role as a key point of contact within the branch. Your day-to-day responsibilities will involve building...

  • Customer Service Advisor

    2 weeks ago

    Eastleigh, United Kingdom Dynamite Recruitment Solutions Ltd Full time

    Hybrid working (4 days from home and 1 in the office)Location : Eastleigh,  Although you will have the ability to  work 4 days a week from home and one day in the office once you have completed your training period of 8 weeks in the offices Salary : £24100 rising to £25600 within 18 months Start date: 2nd September 2024Hours : 37.5 hours per week-...

  • Customer Service Advisor

    1 month ago

    Eastleigh, United Kingdom LNJ Recruitment Full time

    Are you passionate about providing exceptional client service? Do you enjoy building relationships and helping people find the right insurance solutions? If so, we have an exciting opportunity for you! As an Insurance Advisor, you will play a vital role as a key point of contact within the branch. Your day-to-day responsibilities will involve building...

  • Customer Service Advisor

    3 months ago

    Eastleigh, United Kingdom World of Swimming Full time

    As a Customer Service Advisor, you will be an integral part of our team (a busy swim school and events company) ensuring smooth operations and delivering outstanding service to our clients. Part time position 0930 - 1430 25 hours a week **Core Responsibilities** - **1. Client Management**:_ - Building strong relationships with clients by understanding their...

  • Customer Service Advisor

    3 months ago

    Eastleigh, United Kingdom Dean & Wood Limited Full time

    Would you like to join a forward thinking company that invests in people and their development? Dean & Wood is a leading refrigeration and air conditioning wholesaler with 17 branches throughout the UK. We have a vacancy for a Customer Service Advisor at our Southampton branch. The jobholder is expected to take responsibility for handling customer orders...

  • Service Advisor

    3 months ago

    Eastleigh, United Kingdom Partridge of Hampshire Full time

    **Service Advisor** Are you ready for your next career move? Why not make It with a world leading brand with a passionate team around you. Partridge of Hampshire are looking for a self-motivated people-person to join our team in Chandlers Ford. **Who are we?** Partridge of Hampshire is a family run, independent retailer representing both BMW and MINI...