Gp Receptionist

2 months ago


Sheffield, United Kingdom Page Hall Medical Centre Full time

Job purpose

To provide a high quality reception service, meeting and greeting patients and service providers, organising appointments and undertaking general administrative tasks.

To help facilitate access to services for patients who do not speak English.

**General**
- Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Support the equality, diversity and rights of patients, carers and colleagues
- Participate in mandatory training and other training as required
- Undertake any other duties within the scope of the post and appropriate to the grade as requested by the manager.
- Assist in promoting and maintaining health, safety and security as outlined in the Practice Health & Safety Policy
- Maintain patient confidentiality, understand information governance issues.
- Work within the policies, procedures and protocols of Page Hall Medical Centre.

Main duties and responsibilities

**Reception**
- Greet patients and visitors at the front desk
- Answer the telephone
- Use the clinical system to book appointments.
- Navigate patients to the most appropriate service
- Register new patients.
- Ensure patients are using the self-arrival book-in screen
- Receive and record messages accurately and promptly.
- Manage requests for repeat prescriptions.
- Complete booking form for interpreters
- Explain the practice systems for registration, appointments, prescriptions etc to patients who do not speak English using interpreters where needed.
- Complete tasks from clinicians
- Act as a PA for a GP and or nurse

**Salary**: £10.60 per hour

**Benefits**:

- Additional leave
- Company events
- Company pension
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Application deadline: 01/04/2023


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