Gp Receptionist

2 weeks ago


Sheffield, United Kingdom Upperthorpe Medical Centre Full time

Upperthorpe and Ecclesall Medical Centre requires 3 full time equivalent receptionists to join their busy reception teams across 2 sites with a population of approximately 12500 patients.

We are happy to look at full or part time roles to join our friendly and hard-working reception team. You need to have good communication skills, be able to work on your own initiative and also work well within a team. Providing a professional, efficient and effective reception service to both patients and health professionals alike.

**Key responsibilities**: Make, amend and cancel clinical appointments for patients using the SystmOne clinical system. Care-navigate patients to the most appropriate health professional/service when booking appointments. Deal with and record accurate messages from clinicians and patients.

Previous Receptionist Experience within General Practice would be an advantage but not essential as full in-house training will be given.

Applicants should have good IT skills, excellent customer service skills, be professional at all times with a commitment to their responsibilities within the role, be able to work well under pressure.

**Job Summary**:
The purpose of the role is to:

- Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of clerical support to clinical staff and other members of the Practice team.
- Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
- Additional hours will be required to cover holidays and sickness and flexibility at working across both sites as and when required.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 16-37 per week

**Salary**: £9.60-£10.00 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

COVID-19 considerations:
All staff are required to follow current Covid-19 Guidance.

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person

Application deadline: 17/03/2023


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