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Operations Administrator

4 months ago

Addlestone, United Kingdom Technical Resources Ltd Full time

**Looking for a dynamic and rewarding career in Recruitment?**
- Look no further than Technical Resources_

**Business Development Executive - OTE £40K-£50K**

As a family-run agency, we are passionate about people. With over 20 years of experience and a commitment to excellence, we have established ourselves as market-leading trusted partners to leading companies across the UK and beyond. Join our team and take your career to new heights with exciting challenges, growth opportunities, and a supportive, collaborative work environment.

We are seeking an Operations Administrator to join our team. In this role, you will be responsible for ensuring smooth and compliant operations within the team. You will manage, control and own the compliance tracker, sales programs, and other key programs within the team. This is an exciting opportunity for an organised, detail-oriented individual with excellent communication skills to contribute to the success of our business.

**Responsibilities**:

- Manage, control, and own the compliance tracker within the team. Raise issues to internal/external stakeholders for non-compliance issues.
- Ensure sales reports and programs are completed on time for teams/Directors.
- Control all sales programs centrally and manage expectations on speed/date of delivery.
- Control and own the diary for interviews, ensuring a maximum percentage of attendance.
- Chase missing timesheets to ensure a smooth process for the payroll team. Track and ensure KPIs are being reported.
- Liaise regularly with the team to ensure a full understanding of billings and predictions.
- Manage key programs within the team, covering topics such as aftercare, found fee radar and offer management.
- Provide key analysis and metrics to the team, covering performance, averages, ratios, etc.
- Advertise and write job specifications for the team.
- Complete ad-hoc sales tasks required for the team.

**Requirements**:

- Excellent telephone manner.
- Strong organisation/prioritisation skills.
- Ability to remain steady under pressure.
- Strong internal and external communication skills.
- Commercial awareness and flexibility - willingness to go over and above for the business.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£30,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee mentoring programme
- Free parking
- Referral programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Addlestone, KT15 2SF: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person