Audio Visual Service Team Manager

1 week ago

London, United Kingdom Prospero Integrated Full time

**_Audio visual service team manager_**

Prospero are keen to speak with an AV service team manager who wants to join one of the UK's leading AV systems integrators.

Key Details:

- London
- £50k
- £55k
- Hybrid working
- Paid overtime
- laptop, tools, mobile phone
- pension plan

**Responsibilities**:

- Managing the delivery of AV support for multiple clients, in particular customers with on-going support agreements in place, taking ultimate responsibility for the resolution of technical issues and client satisfaction
- Growing the service side of the business which is in its early stages as compared to the maturity of the business as a whole
- Providing exemplary customer service and building client relationships
- Delegating work to and supervising AV engineers, both remote and on site
- Scheduling service visits and ad hoc callouts, in line with service level agreements
- Handling technical support escalations: liaising with manufacturer support teams
- Site surveys where relevant to support contract sales
- Delivering or guiding training for support team on customer service and relevant technical AV
- Developing junior AV engineers and contributing to career development plans
- Contributing to the strategic technical direction of the business, in terms of products / brands and best practises

**Required Skills**:

- Technical knowledge of AV systems including sound systems and DSP, video switching and transmission, videoconferencing, display and projection, digital signage and effects
- Windows and Mac OS
- Product knowledge for leading AV / VC manufacturers, such as Extron, Crestron, QSYS, Shure, Logitech
- Videoconferencing platforms - Microsoft Teams Rooms, Zoom Rooms, Cisco Webex
- Audio DSP programming g. BSS, QSYS, Shure
- Remote and on-site technical support experience

If you feel you fulfil the above criteria please send your CV into us today

  • Audio visual Manager

    Found in: Talent UK 2A C2 - 2 hours ago

    London, United Kingdom Red Sky Personnel Ltd Full time

    London locations, UK applicants – on site£40,000 to £45,000Benefits of the role: * Bupa Private Healthcare – company covered Excess. * Employee supported volunteering. * Enhanced family leave provisions * Company sick pay * Global travel and relocation opportunitiesRole overview:Red Sky are coordinating with a world leader in Premium Audio-Visual...

  • Audio Visual

    3 days ago

    London, United Kingdom Creative Personnel Full time

    Location London - Sector: Audiovisual, Corporate & Commercial - Job type: Permanent - Salary: £38000 - £45000 per annum - Client: Creative Personnel - Contact: Tony Reed Audio Visual (AV) Commissioning Engineer - I currently need a tried and tested av commissioning engineer to work for an engineering biased audio visual systems organisation. The role...

  • Audio Visual

    2 weeks ago

    London, United Kingdom Creative Personnel Full time

    Location London - Sector: Corporate & Commercial, Audiovisual - Job type: Permanent - Salary: £35000 - £45000 per annum - Contact: Tony Reed Audio Visual (AV) Commissioning Engineer - I currently need a tried and tested av commissioning engineer to work for an engineering biased audio visual systems organisation. The role will see you working within a...

  • Audio Visual Manager

    2 weeks ago

    London, United Kingdom COREcruitment Ltd Full time

    Job Description Job Title: AV Project Manager- 1 year FTC Salary:£40,000pa plus commission, pension and excellent holiday benefits Location: London About the company: We have a great new audio visual project manager role with a large event space in central London. AS part of a large audio visual team you will work with the customer at early stages to...

  • Audio Visual

    1 week ago

    West London, United Kingdom Creative Personnel Full time

    Location West London - Sector: Corporate & Commercial, Audiovisual - Job type: Permanent - Salary: £48000 - £55000 per annum - Contact: Tony Reed Audio Visual (AV) Commissioning Engineer - I currently need a tried and tested av commissioning engineer to work for an engineering biased audio visual systems organisation. The role will see you working within...

  • Audio Visual Service

    6 days ago

    London, United Kingdom Alecto Recruitment Ltd Full time

    **Audio Visual Service & Aftercare** Alecto is currently recruiting on a superb opportunity within the residential audio visual industry for a service and aftercare engineer. This opportunity is working for one of the industries leading integrators. They are a very well structured business with an excellent reputation. **The Role**: - The position is...

  • Audio Visual Manager

    2 weeks ago

    London, United Kingdom Cornucopia IT Resourcing Full time

    Job Description Audio Visual Manager London £43 - 45k Cornucopia ITR have partnered with a global leader in events and A/V technology. They are currently looking for a Audio Visual Manager to join one of their teams! This role will be the technical interface between the client and venue ensuring the organisation deliver the best solution. Excellent...

  • Audio Visual Service Engineer

    6 days ago

    London, United Kingdom Alecto Recruitment Ltd Full time

    **Audio Visual Service Engineer** Alecto Recruitment are currently recruiting for an AV Service Engineer, either from the Commercial or Residential/Home automation sector. We are currently working with a specialist within the AV industry, who work within both the Commercial and the Residential/Home Automation industry throughout the South East, and they...

  • Audio Visual Service Engineer

    2 weeks ago

    London, United Kingdom Alecto Recruitment Ltd Full time

    **Audio Visual Service Engineer** Alecto Recruitment are currently recruiting for an AV Service Engineer, either from the Commercial or Residential/Home automation sector. We are currently working with a specialist within the AV industry, who work within both the Commercial and the Residential/Home Automation industry throughout the South East, and they...

  • Audio Visual Service Engineer

    2 weeks ago

    London, United Kingdom Alecto Recruitment Ltd Full time

    **Audio Visual Service Engineer** Alecto Recruitment are currently recruiting for an AV Service Engineer, either from the Commercial or Residential/Home automation sector. We are currently working with a specialist within the AV industry, who work within both the Commercial and the Residential/Home Automation industry throughout the South East, and they...

  • Audio Visual Project Manager

    2 weeks ago

    London, United Kingdom Red King Resourcing Full time

    Audio Visual Project Manager Job Description: My client is seeking an experienced Audio Visual Project Manager with expertise in smart homes to lead their projects in designing and implementing cutting-edge AV solutions. As an integral member of the team, you will be responsible for managing all aspects of AV projects, from initial concept to final...

  • Audio Visual Technician

    Found in: Jooble UK C2 - 2 weeks ago

    London, United Kingdom DGH Recruitment Full time

    ***PLEASE NOTE THIS ROLE SITS WITHIN IR35***PLEASE NOTE THIS ROLE SITS WITHIN IR35*** AV Support Assistant/Audio Visual Specialist/AV Engineer A fantastic opportunity has arisen for an AV Support Assistant/Audio Visual Specialist/AV Engineer to join our London based global law firm on initial 6 month contract. AV Support Assistant/Audio Visual...

  • Audio Visual Technician

    2 weeks ago

    London, United Kingdom DGH Recruitment Full time

    ***PLEASE NOTE THIS ROLE SITS WITHIN IR35***PLEASE NOTE THIS ROLE SITS WITHIN IR35*** AV Support Assistant/Audio Visual Specialist/AV Engineer A fantastic opportunity has arisen for an AV Support Assistant/Audio Visual Specialist/AV Engineer to join our London based global law firm on initial 6 month contract. AV Support Assistant/Audio Visual...

  • Event Manager

    2 weeks ago

    London, United Kingdom Red Sky Personnel Full time

    Red Sky Personnel are in partnership with a global leader in audio visual technology events, recruiting for an Audio Visual Technical Events Manager shaping the future of conferences and corporate gatherings across London's prestigious venues. Our partner boasts a prominent presence spanning America, Asia, Australia, Europe, and the UK, with an...

  • Audio Visual Technician

    Found in: Appcast UK C C2 - 2 weeks ago

    Greater London, United Kingdom DGH Recruitment Full time

    ***PLEASE NOTE THIS ROLE SITS WITHIN IR35***PLEASE NOTE THIS ROLE SITS WITHIN IR35***AV Support Assistant/Audio Visual Specialist/AV EngineerA fantastic opportunity has arisen for an AV Support Assistant/Audio Visual Specialist/AV Engineer to join our London based global law firm on initial 6 month contract.AV Support Assistant/Audio Visual Specialist/AV...

  • Audio Visual Technician

    Found in: Appcast UK C2 - 2 weeks ago

    Greater London, United Kingdom DGH Recruitment Full time

    ***PLEASE NOTE THIS ROLE SITS WITHIN IR35***PLEASE NOTE THIS ROLE SITS WITHIN IR35***AV Support Assistant/Audio Visual Specialist/AV EngineerA fantastic opportunity has arisen for an AV Support Assistant/Audio Visual Specialist/AV Engineer to join our London based global law firm on initial 6 month contract.AV Support Assistant/Audio Visual Specialist/AV...

  • Audio Visual Technician

    Found in: Talent UK 2A C2 - 3 weeks ago

    Greater London, United Kingdom DGH Recruitment Full time

    ***PLEASE NOTE THIS ROLE SITS WITHIN IR35***PLEASE NOTE THIS ROLE SITS WITHIN IR35***AV Support Assistant/Audio Visual Specialist/AV EngineerA fantastic opportunity has arisen for an AV Support Assistant/Audio Visual Specialist/AV Engineer to join our London based global law firm on initial 6 month contract.AV Support Assistant/Audio Visual Specialist/AV...

  • Audio Visual Technician

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Greater London, United Kingdom DGH Recruitment Full time

    ***PLEASE NOTE THIS ROLE SITS WITHIN IR35***PLEASE NOTE THIS ROLE SITS WITHIN IR35***AV Support Assistant/Audio Visual Specialist/AV EngineerA fantastic opportunity has arisen for an AV Support Assistant/Audio Visual Specialist/AV Engineer to join our London based global law firm on initial 6 month contract.AV Support Assistant/Audio Visual Specialist/AV...

  • Audio Visual Technician

    Found in: Whatjobs ES C2 - 6 days ago

    Greater London, United Kingdom DGH Recruitment Full time

    ***PLEASE NOTE THIS ROLE SITS WITHIN IR35***PLEASE NOTE THIS ROLE SITS WITHIN IR35*** AV Support Assistant/Audio Visual Specialist/AV Engineer A fantastic opportunity has arisen for an AV Support Assistant/Audio Visual Specialist/AV Engineer to join our London based global law firm on initial 6 month contract. AV Support Assistant/Audio Visual...

  • Audio Visual Operations Manager

    11 hours ago

    London, United Kingdom Association for Project Management Full time

    The Opportunity This is a great opportunity to join a Global Communications company as their Operations Manager. Your responsibilities will include: Engineering Scheduling (AV diary management Planning) Assisting engineers while onsite Booking engineer travel Assigning engineers to projects/service calls Ensuring all qualifications are current/booking...