Sales/customer Service Representative
6 months ago
**About us**
We are professional, agile, supportive, and our goal is to Provide and excellent service to our clients by maximising sales and given excellent customer service and in return will reward our employees for doing so.
**Responsibilities**:
- Assist customers with inquiries, complaints, and product/service information
- Use your skills to mazimise sales for our clients, ensuring you gain the highest colume of
sale form a call
- Resolve customer issues in a timely manner to ensure customer satisfaction
- Maintain accurate customer records and update information as needed
- Collaborate with other departments to address customer concerns and provide solutions
- Follow company policies and procedures to ensure consistent service delivery
Qualifications:
- High school diploma or equivalent required; college degree preferred
- Previous Customer Service and/or Sales is a must.
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
- Ability to work well in a team environment
- Muse have at least 1 Year Experience of working in a call centre or using phones in an office environment
**Benefits**:
- Competitive salary and Bonus. Depending on experience, can be moved onto more advanced campaigns for better pay.
- Paid time off for holiday
- Don't operate over the Christmas Period
- Ongoing training and professional development opportunities
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.
**Salary**: £10.00-£11.00 per hour
**Benefits**:
- Company events
- Company pension
- Work from home
Schedule:
- Day shift
- Monday to Friday
- No weekends
- Overtime
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Blyth: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Call Centre: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: Hybrid remote in Blyth
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