Customer Service Representative

2 days ago


Blyth, Northumberland, United Kingdom CV-Library Full time
Job Title: Customer Service Ambassador

We are seeking a charismatic and results-driven Customer Service Ambassador to join our team at CV-Library. As a Retail Assistant, you will be the face of our brand, providing exceptional customer experiences and driving sales.

About the Role:

  • Deliver outstanding customer service, exceeding expectations by being approachable, knowledgeable, and responsive to customer needs.
  • Maintain a high level of product knowledge, staying up-to-date with new releases, promotions, and competitor activity.
  • Work collaboratively with colleagues to achieve sales targets, share knowledge, and support each other in meeting customer needs.
  • Contribute to maintaining a positive and inclusive store environment, promoting diversity, equity, and inclusion.

Skills and Qualifications:

  • Proven track record of providing excellent customer service, with a strong focus on building relationships and resolving issues.
  • Strong communication and interpersonal skills, with the ability to adapt to different situations and personalities.
  • Ambition to learn and grow, with a willingness to take on new challenges and responsibilities.

Salary and Benefits:

This part-time position offers a competitive hourly rate of £9.00 per hour, equivalent to approximately £170-£210 per week, depending on working hours. You will also benefit from opportunities for professional development, recognition, and reward within our dynamic team.



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