Customer Service Representative
7 months ago
**Customer Service Representative**
**Blyth Based**
**Salary: TBC**
**18 Month FTC**
**A brilliant opportunity has arisen to join a leading international company in the safety sector as a Customer Service Representative**
**Benefits**:
- 27 days holidays plus bank holidays with option to purchase more
- Fantastic bonus plan
- Life assurance
- Cash health plan
- Gym membership discounts
- Discounted shopping and leisure vouchers
**Company Overview**
The company is a well
- established international leader that specialises in medical and safety technology. They have been running for over 100 years and pride themselves on making products that improve and save lives With big growth plans in mind, this role has arisen for a driven individual who has experience in customer service to join the team to help achieve their plans
**Skills & Experience**:
- Experience within a customer service position dealing with complaints and queries
- Ability to organise and prioritise workload in a fast paced environment
- Good communication and negotiation skills
- Reliability and attention to detail
**Responsibilities**:
- Dealing with any queries from price requests, leads, order updates and delivery dates
- Escalate and resolve customer issues to find the best solution for both the business and customer
- Customer aftercare
- checking on service and supplying documentation
- Provide high level support to customers
- Provide weekly reports on orders and deliveries to customers and the wider team
- Update and maintain custoer details on SAP and CRM systems
**Job Types**: Full-time, Fixed term contract
Contract length: 18 months
**Salary**: £25,000.00-£30,000.00 per year
**Benefits**:
- Additional leave
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Gym membership
- On-site parking
- Work from home
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
**Experience**:
- Customer Service: 2 years (preferred)
- Manufacturing/Engineering: 1 year (preferred)
Work Location: In person
Reference ID: 40611
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