Customer Service Administrator

3 weeks ago


Nottingham, United Kingdom 2Fawcett Recruitment Full time

2fawcett are recruiting for a **customer service administrator** to join our client in Nottingham on a **full-time, permanent** basis.

The role & responsibilities:
Taking inbound phone calls for the Service General phone line and handling customer enquiries

Call logging and raising **new orders**

Improving **customer service** experience, create engaged customers and facilitate organic growth

Meet all Customer KPI’s with regards to their **administration** processes

Demonstrate a proactive approach to work, assisting colleagues in all aspect of their work to meet Customer needs

**Requirements**:
Knowledge of **administrative** procedures

**Job Types**: Permanent, Full-time

**Salary**: £22,000.00-£24,000.00 per year

Schedule:

- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Ability to Commute:

- Nottingham (required)

Ability to Relocate:

- Nottingham: Relocate before starting work (required)

Work Location: In person



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