Customer Support Assistant

6 months ago


Dover, United Kingdom Kent County Council Full time

Advert
The work of the library service is hugely rewarding and every day the front of house teams make a difference to the lives of their customers and local communities. Libraries have a lot more to offer than just books; with reading groups, talks and exhibitions there are activities for every age group - from Baby Rhyme Time to internet classes for older people.

To deliver all this, we need the right people serving our customers. Prior library experience isn’t essential - it’s much more important that you’re friendly, outgoing and approachable.

If you enjoy working as part of a team and are passionate about delivering great customer service to the local community, we would love to hear from you.

We have vacancies for Casual Relief Customer Support Assistants (zero hours) to work across Dover District Libraries, this post may include weekend working.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

**Applicants to previous Customer Support Assistant vacancies in the past 6 months who have been unsuccessful need not apply.**

Start date: TBC

Contact Details
For more information on this role, please contact:
Jamie Talling, Assistant Service Manager - Dover District 03000 418042

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