Night Support Worker

3 weeks ago

Dover, United Kingdom Look Ahead Care Support And Housing Full time

We're looking for a kind, compassionate and resilient Night Support Worker to join our Learning Disabilities service in Tower Hamlets.
£20,514.00 per annum, working 30 hours per week. Benefits include Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
Includes some weekend working.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Building supportive, trusting relationships with customers and creating a positive atmosphereWorking proactively with other members of the team to handle the service caseload and administrative responsibilitiesConducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goalsEnsuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routineSupporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygieneAssisting in the recording and reporting of customer incidentsManaging customer referrals, completing assessments and obtaining and maintaining all relevant paperworkDeveloping productive relationships with partner organisations to improve service outcomesAdhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleaguesInvolving customers in the design, development and delivery of the serviceEncouraging and enabling tenants to pay their rent and avoid personal debtEnsuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etcTaking on shift leading responsibilities by coordinating and leading shifts in the absence of a managerBeing responsible for the handover of key information between shiftsAdhering to all other Look Ahead's policies and proceduresEngaging in learning and development activity to increase knowledge and skillsUndertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvementExudes a warm friendly presence and open behaviourPrefers working as part of a group or teamIs fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgementHas a practical and logical mind and is naturally well organizedAble to apply the right balance of care and support dependant on the needs of the customerThrives on change and enjoys dynamic diverse environmentsIs confident with high levels of self-esteemIs respectful, articulate and sensitive in style of communicationIs motivated towards excellence and improvement of personal performance with a can do attitudeAbility to cope positively with challenging and diverse behaviourAbility to adhere to Look Ahead's professional boundaries policy
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.We are Caring and Compassionate.We are Inclusive and Trusted.We work in Partnership and are One-Team.Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
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