Trainee Customer Service Co-ordinator

1 month ago


Team Valley Trading Estate, United Kingdom Procure Recruitment Group Full time

Procure Recruitment group are delighted to be working with a well-established company based in Gateshead. We are looking for an outgoing and motivated trainee customer account executive who is looking to kick start a long term career opportunity.

The Trainee Customer Service Co
- Ordinator will be working to develop skills, knowledge and experience in preparation to become an Account Coordinator following at least 1 years’ experience.

**Main Duties Include-**
- Distribute post to the team.
- Create weekly stock sheets.
- Circulate daily reports to the team
- Update Customer Summary sheets - ongoing
- Take post each day to reception
- Ensure that procedures within the department are followed.
- Prepare orders/works instruction tickets to enable most efficient and economical utilisation of materials and machinery.
- Manage Orders for Trial, new and repeat profiles
- Ensure all orders are released in time to meet customer due dates.
- Manage artwork and repro requests
- Communicate with customers
- Check all information prior to release of order to production departments
- Liaise with internal departments
- Ensuring final invoice prices are correct on all orders
- Collating origination, trial and storage costs
- Ensure prompt and accurate filing and archiving of all customer orders ad correspondence.
- Work closely with the external accounts manager to meet customer needs
- All training will be given for this position *



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