Customer Service Advisor

3 weeks ago


Welshpool, United Kingdom The HR Dept Full time

**Location**: Welshpool
**Hours**: Monday to Friday, 9:00am to 5:30pm
**Salary**: £11.50/hour (£23,920/year)

**Role Details**:
As a Customer Service Advisor, you'll be at the heart of our operations, ensuring that our service standards are nothing short of excellent. Here's what you'll be involved in:

- **Problem Solving**: Identify and aid potential service issues before they arise, showcasing your initiative and skills in problem-solving abilities.
- **Efficiency**: Manage daily operational checklists, track deliveries, and handle scheduling and pricing inquiries accurately.
- **Challenging Inconsistencies**: Taking initiative to challenge discrepancies or inconsistencies in processes or information, striving for accuracy and excellence in all tasks.

**Who We Are Looking For**:

- Someone with strong communication skills who can keep all parties well-informed and satisfied.
- An individual with a keen eye for detail and a proactive mindset.
- A team player who can also thrive independently.
- Proficiency in Microsoft Office is a must. Experience in the transport sector is advantageous but not essential, as comprehensive training will be provided.

If you are a proactive and ambitious individual looking for a dynamic role where you can make a real impact, we would love to hear from you
- **Our clients are an equal opportunity employer valuing workplace diversity. **_

**Job Types**: Full-time, Permanent

Pay: £23,920.00 per year

Ability to commute/relocate:

- Welshpool: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 19/05/2024



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