Receptionist

6 months ago

Cheltenham, United Kingdom Ministry of Justice Full time

Salary 1
- £20,126 - £24,225 pro rata

Number of jobs available 1
- 2

Detail of reserve list 1
- 12 Months

Region 1
- South West

City/Town 1
- Cheltenham

Building/Site 1
- NPS COUNTY OFFICES CHELTENHAM, GL50 3EW

Grade 1
- Other

Organisation Grade for HMPPS 1
- NPS Pay Band 2 National

Post Type 1
- Permanent

Working Pattern 1
- Part Time

Role Type 1
- Administration / Corporate Support

Job description 1

**Overview of the job**

This is an administrative role based within the Probation Service (PS) Directorate in HMPPS. The job holder reports to the designated Line Manager and supports the provision of business specific and transactional office-based activities.

The job holder works collaboratively with other team members to provide reception duties and a range of administrative support services.

The job holder may be expected to support a number of teams/functions within the operational area and is to offer support and cover during periods of absence, for which training will be provided.

The job holder must promote diversity and anti-discriminatory practice in the performance of the post in a way that embraces Equality and values Diversity.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

NB: Core Hours include regular unsocial hours (evenings and/or weekends) as determined by the business need.

**Summary**

To provide an effective and efficient first point of contact with all visitors, telephone callers and undertake administrative functions in accordance with service policy and procedures.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Answer all enquiries, while on Reception, relating to basic information about the Probation Service and local Person on Probation support services such as the provision of food banks, referring more technical enquiries to an appropriate manager.
- To deal with all logistics for a building including managing all mail items, ordering PPE and office stationery, meeting room equipment, taking delivery of items and ensuring they get to the right destination and managing room, hot desk and car parking bookings, support and service meeting rooms including preparing for events and event registration as required.
- To pay bus fares/travel warrants to people on probation and handle day to day petty cash including collection and transport of petty cash and travel warrants between Probation properties.
- To assist in maintaining Health and Safety and security aspects of the building, including acting as key holder, operating the physical security of the building, the testing of fire alarms, testing panic alarms, monitoring CCTV and assisting evacuation measures and where necessary to act as Fire Warden/First Aider and in the absence of a line manager to support risk assessments where trained.
- To log building faults and incidents and keep a log of maintenance and repairs escalating issues through the appropriate channels and making decisions (within guidelines) on the urgency of the faults in order to maintain the security of the building. In the absence of the Senior Admin Officer escorting contractors and visitors around the building.
- Where necessity arises to support the case administration of Person on Probation by providing a confidential and high-level administrative support service to operational teams, to include:

- Process and update computer based and manual files and filing systems
- Use a range of computer software in providing comprehensive administration support
- Produce a range of documentation and correspondence
- To access databases for information as necessary and input information as required
- Scanning and archiving data, some of which is sensitive and highly confidential- The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.**Behaviours**
- Delivering at Pace
- Communicating and Influencing
- Changing and Improving
- Managing a Quality Service

**Ability**
- Must have excellent verbal and written communication skills

**Experience**

Desirable- Has worked in criminal justice field
- Has experience of working in high pressure/stressful working environments
- Has experience in customer relations

**Technical Qualifications**
- Essential- GCSE A*-C Grade (or equivalent) including Maths and English (and Welsh where applicable) or proven track record in commensurate role

Qualifications Desirable- IT qualification equivalent, i.e. ECDL/CLAIT or equivalent work experience to the competency level of ECDL

**Hours of Work

  • Receptionist

    6 months ago

    Cheltenham, United Kingdom George Hotel Full time

    **Receptionist** We do things a little differently. We are warm and welcoming without being overwhelming. Stylish and comfortable without losing the beauty of our building. We are big on living live a local and becoming part of our town. We are big on sustainability and we are anything but normal! Do you think you could be part of this? Then the George...

  • Receptionist

    6 months ago

    Cheltenham, United Kingdom GB Solutions Full time

    £11.20ph 12 month FTC Cheltenham (office based) A thriving manufacturing business, located in Cheltenham, is seeking a Receptionist to join them on a 12 month fixed-term contract, for maternity cover. As the Receptionist, you’ll be the first point of call for customers, both over the phone, and face-to-face. To be successful, the appointed...

  • Receptionist

    1 month ago

    Cheltenham, United Kingdom Young's Full time

    ReceptionistWe do things a little differently. We are warm and welcoming without being overwhelming. Stylish and comfortable without losing the beauty of our building. We are big on living live a local and becoming part of our town. We are big on sustainability and we are anything but normal! Do you think you could be part of this? Then the George Hotel is...

  • Beauty Receptionist/front of House

    6 months ago

    Cheltenham, United Kingdom Admiral Recruitment Full time

    I am looking for a Senior Receptionist / Front Of House for a client that is probably one of the most sought after private beauty clinics in London. A jaw dropping opportunity has arisen for a Receptionist to join their team. The Receptionist will have previous experience working as a Receptionist preferably within the beauty world. The Receptionist will...

  • Dental Receptionist

    6 months ago

    Cheltenham, United Kingdom myFACE dentistry and facial aesthetics Full time

    We are looking for a dental receptionist to join our friendly team on a part time basis. We are a busy fully private dental practice who offer routine and cosmetic treatments, and facial aesthetics. Days offered are: Tuesday 7.30am-4.30pm and a Thursday 8.30am-7.30pm with a one hour lunch break (unpaid) Salary is dependant on experience and hours available....

  • Receptionist (Bank)

    7 months ago

    Cheltenham, United Kingdom Nuffield Health Full time

    HEAD OFFICE Receptionist (Bank) Receptionist Cheltenham Hospital | Customer | Bank | Part time £10.94 per hour, depending on experience As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to...

  • Receptionist

    6 months ago

    Cheltenham, United Kingdom Rolf Berryman Full time

    **Legal Receptionist** **Cheltenham, Gloucestershire** **Full time role - maternity cover.** **Salary depending on experience** A modern and reputable solicitor’s firm in Gloucester are seeking a full time and permanent Legal Receptionist to join their Cheltenham team. This role will be reporting to their Facilities Manager. You will be contributing to...

  • Weekend Receptionist

    7 months ago

    Cheltenham, United Kingdom Lilian Faithfull Care Full time

    **Weekend Receptionist - Saturdays and Sundays (9am-3pm) - 12hours per week** Cheltenham We are seeking to recruit a weekend receptionist at Royal Court Care Home in Cheltenham. As a weekend receptionist you are required to operate the telephone system handling calls and messages appropriately, to deal with all visitors so that they are clear on finding...

  • Receptionist

    6 months ago

    Cheltenham, United Kingdom Cheltenham - Pittville Lawn Dental & Implant Clinic Full time

    Part-time - Contract Type: Permanent - Portman Location: Cheltenham - Pittville Lawn Dental & Implant Clinic - Vacancy Type: Receptionist - Department: Practices - England and Wales **Job Description**: We have an exciting opportunity for a part time **Dental Receptionist** to join our **Pittville Lawn Dental & Implant Clinic, in Cheltenham**. **About the...

  • Receptionist

    1 month ago

    Cheltenham, United Kingdom Nuffield Health Full time

    ReceptionistCheltenham Hospital | Customer | Bank | Part time£12.01 per hour Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability. As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as...

  • Receptionist

    1 month ago

    Cheltenham, United Kingdom Nuffield Health Full time

    ReceptionistCheltenham Hospital | Customer | Bank | Part time£12.01 per hour Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability. As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as...

  • Receptionist

    1 month ago

    Cheltenham, United Kingdom Nuffield Health Full time

    ReceptionistCheltenham Hospital | Customer | Bank | Part time£12.01 per hour Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability. As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as...

  • Receptionist, Malmaison

    6 months ago

    Cheltenham, United Kingdom MHDV Full time

    OTE Up To £12 Per Hour / 40 Hours per week Full Time Contract Malmaison Cheltenham We are looking for a friendly, passionate and energetic receptionist to join the team at Malmaison. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison. You must...

  • Weekend Receptionist

    7 months ago

    Cheltenham, United Kingdom Marshall Motor Group Full time

    **Weekend Receptionist**: Job description **Role**: Weekend Receptionist **Location**: Jaguar Land Rover Cheltenham **Hours**: Saturdays - 8.30am to 5.00pm and Sundays - 10.30am to 4.30pm. **Salary: National Living Wage** **Benefits**: Enhanced annual leave, life assurance and pension scheme, discounted car purchase scheme, servicing and bodyshop...

  • Receptionist

    6 months ago

    Cheltenham, United Kingdom Anderson Recruitment Full time

    Our client who pride themselves on their quality products and services are a leading manufacturer of Windows and Doors. They have an exciting opportunity for a Receptionist to join their small and friendly team based in their Cheltenham showroom on a full-time permanent basis. This is a rare opportunity to join a close-knit team where training & support...

  • Receptionist

    6 months ago

    Cheltenham, United Kingdom I2I Recruitment Full time

    **Receptionist** **Cheltenham** **Up to £24,000 per annum** **Monday - Friday** **Temp - Perm** My client is seeking a professional and enthusiastic individual to work within their prestigious offices showroom based in Cheltenham. This is an exciting opportunity for someone to utilise their strong customer service and communication skills. To be considered...

  • Receptionist

    6 months ago

    Cheltenham, United Kingdom Davis Gregory Solicitors Full time

    Duties: - Greet and welcome visitors in a professional and friendly manner - Answer and direct phone calls to the appropriate personnel - Provide general administrative and clerical support including file archiving - Manage calendars and schedule appointments - Handle incoming and outgoing mail and packages - Perform data entry and maintain accurate...

  • Medical Receptionists

    2 weeks ago

    Cheltenham, United Kingdom Overton Park Surgery Full time

    Job summary There is one position available:20 hour position:Mon 08:30 - 12:30, Tues 14:30 - 18:30, Wednesday 14:30 - 18:30, Thurs 14:30 - 18:30, Fri 14:30 - 18:30Your role is to assist in the smooth running of the practice by supporting patients, GPs and other practice staff, ensuring we meet both patient expectations and our high standards of service.We...

  • Receptionist/administrator

    6 months ago

    Cheltenham, United Kingdom Lilian Faithfull Care Full time

    We are recruiting for a part time Receptionist/ Administrator at Royal Court for 30 hours per week: - To work as part of a team, in providing a reception and administration service to the home - As a Receptionist you are required to operate the telephone system handling calls and messages appropriately, to deal with all visitors so that they are clear on...

  • Editorial Administrator

    6 months ago

    Cheltenham, United Kingdom Edward Elgar Publishing Ltd Full time

    Elgar is an independent family businessand an award-winning international scholarly publisher located in Cheltenham. We are looking for a warm, friendly and highly professional receptionist/ administrator to replace our current receptionist who is retiring after 16 years. Reporting to the Managing Director, the ideal applicant will possess: A warm and...