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Clerical Officer

3 months ago

Chester, United Kingdom Countess of Chester Hospital NHS Foundation Trust Full time

**Working Part Time**: 22.5 Hours Per Week

MATERNITY LEAVE COVER

We are looking for a dedicated, highly motivated and computer literate individual to join our Administration team at the Countess of Chester Hospital.

Whilst the primary objective of the post is to provide support to the Radiology Department at The Countess of Chester Hospital, full flexibility is required. This includes working as part of a team covering peaks of workload and emergency backfill to support the wider Department, including Ellesmere port hospital, as required.

Our friendly and hardworking team are looking forward to welcoming you.

To undertake a full range of reception/clerical responsibilities

Monitor, schedule and amend patient appointments following the clinical guidelines provided and adhering to the Trust Access Policy / Patient Pathway guidelines.

Good communication skills are essential as the post holder will need to liaise directly with patients, consultants and other hospital staff.

A working knowledge of general office procedures and Microsoft packages is required, but full training will be provided in the use of Cerner and Medisec software. Medical terminology would be an advantage.

Whilst the primary objective of the post is to provide support to the Ultrasound Department, flexibility is required to work as part of a team covering peaks of workload and emergency cover to support the Department as required.

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:
**The Countess of Chester Hospital**: providing 438 general and acute beds

**Ellesmere Port Hospital**: providing 56 beds as a rehabilitation, intermediate and outpatient facility

**Tarporley War Memorial Hospital**: a base for community services which serve the local rural population.

The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.

The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.

Recruitment selection processes are based on competence (see Person specification) and values.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.