Order Processing Administrator

3 weeks ago


Leicester, United Kingdom Office Angels Full time

We are recruiting for an experienced Order Processing Administrator, the basic salary is £22k plus a HUGE BONUS paid annually, as the Sales Order Administrator you will work Monday to Friday 8.30am - 5pm based in Broughton Astley to be part of an existingteam, This is an exciting time to join our rapidly growing and developing E-Commerce Business.

As the Order Processing Administrator your duties are listed below
- Ensuring all phone calls are answered professionally.
- Processing customer's orders through our Magento E-Commerce website.
- Calling customers back within an agreed timescale
- Preparing quotations within company procedures
- Following up all quotations within 24 hours.
- Following through orders if you have made a concrete agreement.
- Effectively communicating with suppliers, couriers and other branches.
- Dealing with problems in a prompt and efficient manner resulting in the best customer experience.
- Processing refunds through our systems.

To be successful as the Order Processing Administrator we are looking for the following
- Desire to succeed and wanting to earn more money.
- Previous customer service experience.
- Good telephone manner.
- Needs to be able to demonstrate understanding the customer's needs.
- Organised
- Able to prioritise and ask for help if deadlines are not going to be hit
- Good decision making skills

Once successful as the Order Processing Administrator you will receive the following benefits

Parking

Very desirable bonus

Great working environment

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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