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Summer Visitor Services Assistant

3 months ago

Warwick, United Kingdom Warwickshire County Council Full time

**Salary**

£23,114 to £23,500 per annum pro rate

**Contractual hours**

12

**Basis**

Part time

**Region**

Warwick

**Package**

Fixed term Contract

**Job category/type**

Customer Service

**Date posted**

02/04/2024

**Job reference**

RA0005912

Summer Visitor Services Assistant 12 hrs pw - Market Hall Museum Café

Fixed term 12-week contract.

Start date in June to be discussed in interview.

**About the Team**

The 17th Century Market Hall stands in the heart of our historic town, a popular destination for both locals and visitors to Warwick.

**Market Hall Café**

Our thriving café is popular with both locals and visitors to Warwick. Customers can drink in or take away a Monsoon Estates Coffee or try our speciality Golden Monkey teas whilst enjoying our menu of cakes, paninis, sandwiches, and toasties. We have indoor seating, plus outdoor seating in the summer months.

**About the Role**

Due to increasing demand for our services we are now looking to recruit a Summer Visitor Services Assistant to support our Front of House Cafe team.

Covering our busiest season, the role will be fast paced and varied. From making fresh paninis and serving locally sourced cakes and hot beverages, to serving customers, cleaning tables, and restocking the cafe. Our team goal is to deliver a consistent and enjoyable visitor experience, whilst generating essential income for the service.

**Work Pattern**

Tues 12:00-15:00, Thurs 12:00-15:00, Fri 12:00-15:00, Sat 12:00-15:00

Days off - Monday, Wednesday, and Sunday.

**Key Requirements**
- Confident working within a team,
- Proactive and motivated to deliver excellent customer service within a busy working environment.
- Ability to prioritise own workload and to meet deadlines
- Good levels of numeracy and literary
- Ability to lift and carry objects (up to 12Kg)

For further information please see the Job Description and Person Specification.

**Working for Warwickshire - **_This is the difference you make_**

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them

At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit**:Warwickshire Pension Fund homepage - Warwickshire Pension Fund**'

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to **Vivup** benefits and discounts platform.

**Additional Information**

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

**Closing date: 30**th** April 2024**
**Interview date: 7**th** May 2024**

**Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce.