Customer Service/administration Apprenticeship
1 month ago
**EMPLOYER DESCRIPTION**
Telecommunications company.
Abzorb aims to be the best in the industry - to provide a one-stop solution and ongoing support to ensure your business stays connected. We’ve been doing that since 1992 and we look forward to doing it for many years to come.
**DESCRIPTION**
**Abzorb are looking to recruit for the following roles**:
Level 3 Provisioning Support Apprentice (Qualification gained
- Business Administration Level 3)
Level 2 Customer Care - Technical Support (Qualification gained
- Customer Service Level 2)
Level 3 Billing Administrator (Qualification gained
- Business Administration Level 3)
Level 2 Customer Care Representative (Qualification gained
- Customer Service Level 2)
Accounts Sales Assistant Level 3 (Qualification gained
- Customer Service Level 3) there would also be added commission for this role on top of £5.50 per hour.
**ROLES AND RESPONSIBILITIES**
**Roles and responsibilities will vary slightly however all will involve**:
- Ensure that sales information is collected and collated on Abzorb Systems.
- Outbound calling to new prospecting customers
- Maintain documents, records and files in line with the company standards and requirements.
- Supporting other departments where applicable
- Processing tasks for mobile networks including; Vodafone, O2, EE and abZ.
**SKILLS REQUIRED**
- Attention to detail
- Good Written & Verbal Communication
- Organisational skills.
- Must be computer literate including Excel, Word and PowerPoint.
- Previous experience; worked in business environment previously ideally.
**PERSONAL QUALITIES**
- Be happy to work alone and as part of a team
- Friendly & Helpful
- Adaptable and Confident
**WORKING DAYS**
37.5 Hours per week - Monday - Friday
**QUALIFICATIONS REQUIRED**
A-C grades in Maths and English.
**FUTURE PROSPECTS**
To be discussed on completion of apprenticeship.
**DURATION**
15-21 months depending on the qualification studying towards.
**Job Type**: Apprenticeship
**Salary**: £5.50 per hour
Schedule:
- Monday to Friday
Work Location: In person
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