Customer Service/administration Apprenticeship

1 month ago


Brighouse, United Kingdom Calderdale College Full time

**EMPLOYER DESCRIPTION**

Telecommunications company.

Abzorb aims to be the best in the industry - to provide a one-stop solution and ongoing support to ensure your business stays connected. We’ve been doing that since 1992 and we look forward to doing it for many years to come.

**DESCRIPTION**

**Abzorb are looking to recruit for the following roles**:
Level 3 Provisioning Support Apprentice (Qualification gained
- Business Administration Level 3)

Level 2 Customer Care - Technical Support (Qualification gained
- Customer Service Level 2)

Level 3 Billing Administrator (Qualification gained
- Business Administration Level 3)

Level 2 Customer Care Representative (Qualification gained
- Customer Service Level 2)

Accounts Sales Assistant Level 3 (Qualification gained
- Customer Service Level 3) there would also be added commission for this role on top of £5.50 per hour.

**ROLES AND RESPONSIBILITIES**

**Roles and responsibilities will vary slightly however all will involve**:

- Ensure that sales information is collected and collated on Abzorb Systems.
- Outbound calling to new prospecting customers
- Maintain documents, records and files in line with the company standards and requirements.
- Supporting other departments where applicable
- Processing tasks for mobile networks including; Vodafone, O2, EE and abZ.

**SKILLS REQUIRED**
- Attention to detail
- Good Written & Verbal Communication
- Organisational skills.
- Must be computer literate including Excel, Word and PowerPoint.
- Previous experience; worked in business environment previously ideally.

**PERSONAL QUALITIES**
- Be happy to work alone and as part of a team
- Friendly & Helpful
- Adaptable and Confident

**WORKING DAYS**

37.5 Hours per week - Monday - Friday

**QUALIFICATIONS REQUIRED**

A-C grades in Maths and English.

**FUTURE PROSPECTS**

To be discussed on completion of apprenticeship.

**DURATION**

15-21 months depending on the qualification studying towards.

**Job Type**: Apprenticeship

**Salary**: £5.50 per hour

Schedule:

- Monday to Friday

Work Location: In person



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