Cx Service Designer
3 weeks ago
**CX Service Designer**
**Location: Central London, 2/3x a week.**
**£90,000**
Synapri are recruiting for an exciting Technology start up.
Specialising in the Energy Sector and the drive for NetZero they deliver Data Centric solutions for some of the most energy-intensive businesses globally.
**Experience working within a Start-up Environment is highly advantageous**
**Skills you'll need**:
**Essential**:
- Proven experience working across a service design process, autonomously with mínimal support
- Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts
- ‘Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar
- Ability to visualise complex services in an easy-to-understand format for varying audiences
- Ability to critically break down complex problems in a fast-paced environment
- Excellent experience with CX.
- Strong stakeholder management skills
- Being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches
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