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Medical Pa

2 months ago

Chelsea, United Kingdom The Royal Marsden NHS Foundation Trust Full time

The Royal Marsden NHS Foundation Trust is the largest comprehensive cancer centre in Europe and a leader in the field of cancer care with a successful record of innovation in nursing care, pioneering new treatments and the development of anti-cancer drugs.

We are seeking to recruit a full-time PA post at the hospital’s Chelsea site. The successful applicant will play an integral role in supporting our Gynaecology Unit but may also be required to support across other clinical units. We are seeking enthusiastic and experienced individuals who enjoy patient contact and working in a friendly, multi-disciplinary environment. Post holders will be expected to deliver a high-quality service within a performance managed environment. You will work collaboratively to provide a full administrative service at a leading Cancer Centre which prides itself on clinical excellence. Previous experience in an administrative role in a medical or clinical setting is required. Audio typing is required.

The role of the Medical P.A. is key to the efficient management of the consultant firm. Patient access to healthcare professionals and subsequent treatment planning in the specialist hospital setting relies upon well-co-ordinated organisational and administrative support. The role of the
Medical P.A. has been introduced at the Trust to strengthen the secretarial service, and this job description outlines the responsibilities that the post is likely to encompass. However, a number of the posts differ in their emphasis depending upon the size of the consultant’s clinical practice
and administrative team, and whether he / she also has an Administrative P.A. and / or a Medical Secretary(s)

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits and learning and development opportunities. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information on this role, please see the attached detailed Job Description and Person Specification.

To act as the first point of contact for users of the service, and to proactively deal with telephone enquiries from patients, their Carers, GPs and colleagues in other hospitals in a professional manner.

To type and distribute clinical and general correspondence for both NHS and private patients in line with Trust standards.

To process new patient referrals within Trust and nationally agreed time frames, enabling compliance with quality standards for the diagnosis and treatment of cancer.

To open and action his / her own electronic and paper mail and that of the
consultant team, at least once a day.

To input and maintain patient diagnoses and current clinical unit data on the Hospital Information System, and other patient-related information as required.

To keep a record of the movement of medical records passing through the secretarial office, and to maintain the notes (e.g. filing of correspondence and results) to enable continuity of care.

To deal with private patients and overseas visitors in accordance with the working methods of the relevant consultant(s) and in line with Trust systems and policies.

To maintain an up-to-date diary, including the organisation of meetings and
seminars as requested by the Consultant(s), and making him/her aware of
changes as they occur.

To make travel arrangements on behalf of the Consultant(s) in accordance with Trust policies, and to arrange accommodation for visiting doctors as required.

To have responsibility for the input and maintenance of good quality data.

To establish and manage a bring-forward system.

To undertake general office duties as required, including photocopying, faxing, filing and date stamping of correspondence.

To ensure that stationery and office equipment is used efficiently, and that any needs are brought to the attention of the appropriate manager.

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