Chief Operating Officer

2 weeks ago

London, United Kingdom Hire Space Full time

**Chief Operating Officer | full time | permanent | Hybrid/London | generous EMI Share options, bonus + benefits**

A phenomenal opportunity has arisen for an exceptional Chief Operating Officer to join us as we continue growth into 2023.

You’ll be joining an established and successful team who operate the UK’s largest venue marketplace, which hosts over 6,000 venues and is used by over 2 million prospective event planners each year. Our clients include Google, Facebook, Red Bull, UNICEF, and Dr. Martens.

We’re searching for the perfect person to report into and work closely with the Founders; iterating and executing the company’s business plan, strategic objectives and KPIs. Using your unparalleled leadership abilities you’ll guide your direct reports, the senior leadership team in hitting key milestones by providing the time, resources and support they need to thrive in their roles, doing the same for their teams.

By embodying our core values, vision and mission; you’ll use your growth mindset to foster a high performance culture, encouraging improvements in processes, efficiency and outputs. Importantly, you’ll also oversee incentives and reward, working collaboratively to continue building a company where employees love their work and are encouraged to grow and develop.

In short, you’ll be at the forefront of building a brilliant business which scales with the growth of the brand and allows the company to achieve its bold objectives.

**Performance measured on following KPIs**:

- ** P&L**. Deliver to the 3 year plan. Drive performance against turnover, revenue and operating profit, whilst controlling overheads within a 10% margin of the plan.
- **Clients**. Hit targets for client and venue acquisition, growth, account health and sector expansion.
- **People**. Create a high performing culture. Become IIP Silver accredited. Have an annual net promoter team feedback score of 87%.
- **Strategy**. Hit quarterly strategic OKRs, with 90% objective completion rate.

**Who you’ll work with**:

- You’ll directly manage:

- Head of Client Services
- Operations Manager
- Head of Growth
- Head of People
- Head of Finance
- Head of Promotions
- You’ll work closely with:

- Head of Product
- Lead Engineer
- And you’ll have weekly strategy and reporting meetings with the Founders
- 5 years of experience managing human resources, finances, operations, marketing and strategy for a complex business in a senior executive role
- Proven track record of managing complex budgets successfully.
- Outstanding organizational and leadership abilities.
- Experience of running a successful sales team.
- An understanding of digital growth drivers, including CRM, SEO, SEM and on-site optimisation
- Working knowledge of data analysis and performance/operation metrics
- Exceptional interpersonal skills
- An understanding of the events sector is a bonus.

**What qualities you need to demonstrate when we meet you**:

- Dynamic thinking/innovation mindset
- Genuine openness to the thoughts and advice of others
- Great listening skills
- Solid decision making abilities
- Kindness, trustworthiness and respect
- Passion for achieving success through your team, mentorship and guidance

It’s absolutely vital to us that we find the right person to take Hire Space into the stratosphere. If we’ve described your dream role, we’d love to hear from you Get in touch today for a chat.

**Equal Opportunities**:
At Hire Space, we embrace diversity in all of its forms and are committed to fostering an inclusive environment for all people to do the best work of their lives with us. We are an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

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