Administrator

7 days ago


Leicester, United Kingdom Pybus Recruitment Full time

**Job: Administrator - Customer Facing - Automotive Bodyshop**

**Location: Leicester, LE1 2BA**

**Benefits**:

- Competitive salary plus performance related bonus.
- 29 days holiday including Bank Holidays.
- Pension contributions.
- Health cash plan.
- Ongoing training provided.
- Opportunities for career progression due to ongoing business growth.

Our client is an award-winning company with over 30 years of knowledge and expertise within the vehicle body repair sector.

They are now actively looking to recruit for an experienced Administrator Customer Service Advisor based at their Bodyshop in Leicester.

**This role would ideally suit someone that has worked in an office environment, using Microsoft products, have confident telephone manner and enjoy meeting customers face to face.**

**About the Job**

**The purpose of the Administrator Customer Service Advisor role is**:

- Meeting and greeting customers
- General administration
- Booking customers in and arranging their vehicle collections and returns
- Liaising with our drivers and managing the transport diary
- Answering and making phone calls.
- Updating insurance companies.
- Updating computer systems/portals.
- Moving vehicles on the forecourt.
- Creating job packs and associated admin.

**About You**

**You will have prior experience in a fast-paced customer service position, with the ability to**:

- Multi-task in a busy environment.
- Plan your workload effectively to ensure customers are updated to agreed timescales.
- Work accurately under pressure.
- Work as part of a team as well as on your own initiative with mínimal supervision.
- Be flexible in your approach.
- Continually work to high standards with customer satisfaction in mind.


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