Contact Centre Officer

Whether it’s taking a report of a missing person, responding to a burglary or supporting someone in need; our Contact Centre Officers play a crucial role in helping keep our communities safe, identifying and protecting the most vulnerable. Receiving and critically assessing all types of contact including 999, 101 telephone calls, as well as other types of...

**Salary: £18,500 per year** **Hours: 37 hours per week - Rota basis to cover Monday to Friday 7am-6pm, with some evening and weekends when required.** **Based in our Chelmsford Head Office, although currently able to work remotely.** Our Contact Centre Advisors Provide a first point of contact to Service Users, Members of the Public, Commissioners and...

**Group _1 _ Automotive** Customer Contact Centre Advisor - Full Time Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our Contact Centre in Chelmsford is looking to recruit new Customer Contact...

**About The Role**: **Salary**: £22,070 pro rata per annum **Location**: Chelmsford Contact Centre / Home working **Hours**: 25 per week - Out of Hours, evenings & weekends **Contract**: Permanent **Do you enjoy working in a team to support people in need?** Our Contact Centre is the first point of contact for all services within ECL, dealing with...

Job DescriptionWe are seeking a highly motivated and results-driven individual to join our Contact Centre team as a Customer Service Advisor.The successful candidate will be responsible for owning customer contact and progress updates, administering duties to support colleagues, and providing excellent communication skills for web chat and social media.

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementaryemployment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200...

**Contact Centre Agent - Respond Services** We are seeking an experienced contact centre agent to join our busy contact centre in Chelmsford. We are the largest independent domestic appliance service provider in the UK. We repair all categories of appliances and operate under licence to Electrolux Home Appliances and major domestic insurance companies,...

We are looking for a talented Volunteer Centre Harlow Development Officer to help us achieve our mission. As a key member of our team, you will be responsible for leading our fundraising efforts, researching new opportunities, and developing strategies to increase our income.You will have excellent communication and interpersonal skills, as well as the...

Job description **SPECIFICATIONS**: The Contact Centre Advisor (CCA) is responsible for all administrative and customer administration for Respond Services. Responsibilities include the proper execution of administration functions with the office. **RESPONSIBILITY**: - Customer Service:_ - Meet personal/team targets, call metrics and handling quotas -...

Job description **SPECIFICATIONS**: The Contact Centre Advisor (CCA) is responsible for all administrative and customer administration for Respond Services. Responsibilities include the proper execution of administration functions with the office. **RESPONSIBILITY**: - Customer Service:_ - Meet personal/team targets, call metrics and handling quotas -...

Up to £22,000 Chelmsford Ref: VA330 **Benefits** - Competitive salary plus performance related bonus - 29 days holiday including public holidays plus additional days with service - Pension contributions - £1,000 recommend a technician bonus incentive - Enhanced maternity, paternity & adoption pay - Enhanced sick pay - Talk to us about flexible working -...

**Team Leader of a Customer Service Advisor team** **Start date ASAP Ongoing temp role** - **This is a site based role and you will be meeting customers face to face so you must be able to commute to the office in Chelmsford (CM1)**_ **What are we looking for?**: - Previous Team Manager/Team Leader/Supervisor experience - Excellent communication skills -...

Role OverviewThe position of Secretary to the Trustees is an exciting opportunity to work with our dynamic team at Volunteer Centre Harlow. We are seeking two experienced individuals to join our Management Committee as Trustees.About the RoleWe are looking for someone who has previous experience in secretarial duties, including scheduling meetings, preparing...

**RSR - Police** RSR Police is a market leading recruitment business dedicated to supporting Blue Light sector organisations with their recruitment. RSR Police are currently recruiting for **Contact Handler**. **Location**: Essex **Salary**: £9.82 per hour, £13.06 per hour overtime, weekends and nights **Contract**: Full time/Part time, 6 month...

We are recruiting a Volunteer Engagement Officer to join our team at the Volunteer Centre Harlow.This role involves engaging with volunteers and ensuring they have a positive experience.You will work closely with our team to develop and deliver volunteer engagement strategies.Estimated salary: £13-16 per hour.You will have the opportunity to develop new...

Purpose of the Role: We are seeking a proactive and organized individual to join our Centre Management team as a key member supporting retail partnerships and administrative services. This role is integral to the smooth running of the Centre Management office, involving direct interaction with our retailers to support their business needs and gather...

**Position: Contact Lens Optician** **Location: Chelmsford, Essex** **Salary: £38,000 per annum + lucrative bonus scheme + £6,000 joining bonus to be paid on successful completion of probation (terms apply)** **Working Hours: Full time including four weekdays and one weekend day per week** **Experience Level: Role is suited to newly qualified or...

Summary Job Reference: - 220643BR Chelmsford, High Chelmer Permanent **ABOUT THE ROLE** As a Contact Lens Optician, you will be a vital part of the store team. You will support our patients and customers by offering great contact lens solutions along with professional advice and guidance. You will work closely with the Optical team in store, share your...

This exciting opportunity is available at the Volunteer Centre Harlow, where you will play a vital role in enhancing the lives of our centre's members.You will be responsible for facilitating a friendly atmosphere and engaging members and volunteers in various activities.No personal care or manual handling is required from volunteers. We offer training in...

Chelmsford Youth Centre - Seeking Experienced TrusteesWe are looking for two highly skilled individuals to join our Management Committee as Trustees, with a focus on governance and strategic development. As a key member of the team, you will be responsible for ensuring effective decision-making processes and maintaining a strong connection between the...