Nhs Msk Administration Services Agent

3 weeks ago

Orpington, United Kingdom Vita Health Group Full time

The Role: What you will do?
**Are you looking for an administrative role that will really make a difference to lives?**

**We have an exciting opportunity in our MSK admin team for an Administration Services Agent. In this role you will be acting as an extension of the firm’s brand and core values, the purpose of this role is to undertake all administrative tasks required to ensure the smooth running of our NHS Department.**

**As part of a friendly, supportive team you will ensure the smooth running of the NHS MSK service, through the provision of effective and efficient administrative services for NHS patients, referring GP’s, healthcare professionals and CCG contacts. The role encompasses a range of administrative responsibilities that support the day to day operations of the business, as well as contributing to its ongoing development**.

**Skills and Experience**:
**Essential**:

- GCSE level English and Maths (or equivalent)
- Professional telephone manner with excellent administration and customer service skills.
- Ability to work within a team and put the customer’s needs first.
- Strong administration skills with exceptional attention to detail.
- Ability to use own initiative and adapt to changing priorities.
- Ability to problem solve is a key essential skill for this role.
- IT literate - intermediate level minimum
- An awareness of and commitment to supporting and facilitating diversity and inclusion
- Willingness to travel, which may include overnight stays on occasion, as and when required

**Desirable**:

- Previous experience working at a Physiotherapy practice or medical environment.
- Experience using NHS IT systems including PACS, Apex, CRIS and ERS.
- Experience with Microsoft Word and Excel

At Vita Health Group we appreciate the part ALL our team play in helping people get better. If you would like to be part of a forward-thinking company and friendly team, keep reading to see if you are interested in the role and what we have to offer.

**Why Vita Health Group?**

Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do.

We are physical and mental health specialists with over 30 years of experience. We work in partnership with the NHS, support the UK’s largest corporate companies to help assist their workforce and provide a full range of physiotherapy services to private customers.

To progress your skills and enable career development we provide Continued Professional Development opportunities including secondments, management training, a mentoring scheme and regular events and webinars across a range of clinical disciplines.

We are committed to equitably support the wellbeing of all employees as demonstrated by:

- Our association with the MINDFUL EMPLOYER Charter for Employers who are Positive About Mental Health.
- Our status as a Menopause Friendly Committed employer.
- Our sign up to the Employer with Heart Charter.
- Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES).
- The provision of access to health and wellbeing services for colleagues which includes a team of trained Mental Health Advocates and an Employee Assistance Programme.
- An embedded “speaking up” culture facilitated by Freedom to Speak Up Guardians.

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