Software Support Coordinator

3 weeks ago


Gateshead, United Kingdom CK GROUP Full time

CK Group are recruiting for a Software Support Coordinator to join a medical diagnostics company at their site based in Gateshead on a permanent basis.
**The Company**:
Our client is a leading medical diagnostic company that specialize in the design, manufacture and support of Clinical Electrophoresis and Haemostasis systems.
**Location**:
This Software Support Technician role is located in Gateshead.
**Your main duties will be**:

- To set up and manage LIMS and databases.
- The investigation and resolution of complaints and customer queries.
- Troubleshooting system software/reagent platforms.
- To review and test software patches, and database development proposals.
- The organisation of offsite and remote product demonstrations.

**Your Background**:

- Demonstrable experience in a 2nd line IT support role.
- Experience in windows networking administration and Microsoft SQL server administration is essential.
- Experience in the set up and maintenance of LIMS would be highly desirable but isn't essential as training will be provided.
- A life science background or education in a life science would also be highly desirable.
- A UK driving license is essential for this role as there will be some travel involved.

**Apply**:
It is essential that applicants hold entitlement to work in the UK. Please quote job reference 54837 in all correspondence.


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