Complaints Investigator

My client are looking for a Complaints Officer to play a key role within their vibrant Head Office. Working within the Complaints Team you will be responsible for responding to complaints within the regulatory guidelines. Our aim is to not only resolve complaints fairly but to use our insight into complaint root causes to help improve our service to...

**Can you turn a negative into a positive?** We’re looking for an exceptional investigator with an eye for detail and a natural talent for building relationships, to join our small Complaints Team on our mission to deliver ‘Great Places’, 'Great Services’, and ‘Great Tomorrows’. You’ll be part of a wider Contact Centre Team who will need your...

**Applications are welcomed from the UK Mainland only** Working for CET is many things - exciting, challenging, rewarding, occasionally frustrating, - but it’s never dull. You’ll work with a diverse mix of people in a buzzing atmosphere and be part of a welcoming, inclusive community. Working from home means no commuting costs! **Essential - You MUST...

Do you want to work for a company with these reviews?! **Work from home position for 6-8 months cover!** ''Great company, great people'' ''Good place to work, lots of encrouragment to progress'' ''Fun atmosphere'' ''Productive and enjoyable work place'' Then click apply! I am recruiting for a Customer Resolution Officer for my financial services client based...

Main ResponsibilitiesInvestigate complaints made by members of the public in collaboration with the Council.Provide statistical data to the Council and handle freedom of information requests.Monitor conduct and performance of the team.Deliver theory and front-line training to new team members.

This is an exciting opportunity for an experienced Patient Experience Officer to join the Patient Experience Team at Derbyshire Healthcare NHS Foundation Trust. This requires established skills in receiving, analysing and resolving a wide range of issues, which can be complex and highly sensitive. The ability to communicate effectively and with diplomacy at...

About the RoleThe successful candidate will be responsible for handling escalated complaints, building relationships with customers, and assisting with administrative duties. A competitive hourly rate of pay and monthly bonus are on offer.Key Responsibilities:Oversight of the busy sales floor and motivation of the sales team.Handling serious complaints and...

About the RoleWe are seeking a motivated and experienced Quality Control Manager to join our Milton Keynes team.This role involves working closely with cross-functional teams to ensure that all products meet customer and internal specifications.As a Quality Control Manager, you will be responsible for implementing robust quality control systems, streamlining...

**We have a brand new opportunity for a travel industry customer service professional to join the team of a leading online travel agency as a Senior Customer Relations Executive.** The position balances dealing with complex customer complaints with providing leadership for our client’s small Customer Relations team. Your core objective is to handle...

Technical Administrator Bernard Matthews Derby - DE23 Monday - Friday: 8.00am - 4.30pm // £12.90phr Key responsibilities: - Manage customer complaints and response to the customers/suppliers - Micro and nutritional analysis - trend out of spec results, review nutritional claims on pack to ensure criteria are met - Complete customer reports and scorecard...

**Quality Assurance Auditor - Derby (Full-time, Permanent)** **£21,000 - £24,000 per annum ( dependant on experience) and excellent benefits** **Monday to Friday - 2 shift system rotating fortnightly (5am to 2pm, then 8am to 5pm)** **Benefits include**: - Discounted staff shop where you can purchase a wide range of meat products at a discounted price...

**Quality Assurance Auditor - Derby (Full-time, Permanent)** **£21,000 - £24,000 per annum ( dependant on experience) and excellent benefits** **Monday to Friday - 2 shift system rotating fortnightly (5am to 2pm, then 8am to 5pm)** **Benefits include**: - Discounted staff shop where you can purchase a wide range of meat products at a discounted price...

About the Role: As an Anti-Social Behaviour Enforcement Specialist, you will be working closely with a Local Authority in the East Midlands. This full-time locum position offers a hybrid working arrangement and requires individuals with at least one year's experience in an enforcement position. Key responsibilities include managing cases related to...

Job Summary: We are seeking a skilled Neighbourhood Order Officer to join our team in the East Midlands. This full-time locum position offers a hybrid working arrangement and requires individuals with at least one year's experience in an enforcement position. Responsibilities include managing cases related to anti-social behaviour and domestic nuisance,...

Location: DerbySalary/Benefits:£28,000 - £34,000 (negotiable dependant on experience), plus package/car allowance.About the Role:A leading European tier 1 supplier for railway electrification is currently looking to add an enthusiastic Environmental Co-ordinator to their team. This is a fantastic opportunity for someone to progress quickly within a major...

Are you passionate about the environment? Do you want to make a difference in the rail sector?About the JobWe are seeking an Environmental Co-ordinator to join our team in Derby.The ideal candidate will have a Degree or equivalent level qualification within a relevant discipline, good understanding of the UK legislative framework and requirements, excellent...

Job Title: Community Problem SolverThe successful candidate will be working with a Local Authority in the East Midlands, as an Anti-Social Behaviour & Nuisance Officer. This is a full-time locum position that offers a hybrid working arrangement, including work outside of normal hours.This role requires individuals with at least one year's experience in an...

Are you a **Customer Service Officer **looking for a new opportunity? I am working with **Derby City Council** **Rate - £13.56 per hour** **Your Role;** - This post will provide support to the Customer Experience Officer, with processing complaints and compliments. - There will be a considerable amount of admin in this role, updating the complaints log,...

We are excited to announce the opportunity for a motivated and dedicated individual to join our team as a Community Environmental Protection Representative. As part of our mission to protect the environment and support the local community, we are seeking someone who shares our values and is passionate about making a positive impact.The salary for this...

**Job Role: Customer Service Agent - Part Time weekends** **Location: Derby** **Pay Rate: £10.63ph** **Hours: Saturday 9am-5:30pm,Sunday 10am-4pm** An exciting opportunity to work for a high-end luxury brand, we are looking to recruit vibrant positive people to join their expert customer service team. **What does the role involve**: - Investigating and...