Customer Service Advisor
7 months ago
Abbott's Security is a small growing Family Run Business based in Kingswinford. Specialising in Domestic Intruder Alarm & CCTV Installation, Repair & Service. We are looking for a new member to join our office team.
Duties to initially include but not be limited to:
- Booking appointments
- Advising/Quoting over the phone
- Liaising with engineers
- Organising engineers diaries/workloads
- General Admin Duties
- Collating Data
- Organising Stock, carrying out stock checks, taking delivery of & putting away stock
- General cleaning/tidying/maintenance of office space/stock room/kitchen & bathroom
- Ensuring engineer paperwork folders are kept fully stocked
- Ensuring engineer stock replenishment baskets are kept up to date
- Good telephone manner
- Good organisational skills
- Attention to detail
- Ability to work alone and within a team
- Good organisational skills
- Basic computer skills
- Confidence with customers / Good interpersonal skills
- Time keeping
- Flexibility (we expect and offer flexibility in working hours)
**NO AGENCIES PLEASE**
**Job Types**: Part-time, Permanent
Part-time hours: 20 per week
**Salary**: £11.00 per hour
**Benefits**:
- Casual dress
- Flexitime
Schedule:
- Day shift
- Flexitime
- Monday to Friday
Work Location: In person
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