Technical Support Administrator

2 months ago


Kingswinford, United Kingdom Staffed Ltd Full time

Competitive salary
- Permanent Opportunity

**Join Our Team as a Technical Support Administrator**

**_About Us:_**

Our client is a leading Industrial Service Provider based in in Pensnett, near Dudley. Dedicated to enhancing industrial efficiency, we deliver innovative mechanical engineering components and logistics services.

As they expand our operations, we are looking for a dedicated Technical Support Administrator to join their team.

As a Technical Support Administrator, you will play a vital role in supporting our operations in Pensnett.

**About the role**

You will be the first point of contact for our network and customers when enquiring about our industrial gearbox repair and supply services.

**Responsibilities -**
- Provide support for national network and customers within Industrial Gearbox Power Transmission offering
- Develop an in depth knowledge of the core product range supporting the industrial gearbox repair specialists
- Responsible for the day to day functionality and all administration duties relating to the support of the industrial gearbox repair facility including

**Day to day duties -**
- Receiving incoming communication from customers internal / external and suppliers and liaising regarding service requirements
- Raising of Jobs on EOS
- Managing customer & supplier orders and expediting making sure the products are ordered
- Ensure the quality and integrity of individual jobs
- Ensure the compliance to quality standards / systems and processes
- Ensure that the customers are informed of delivery dates and that they are promptly informed of problems that develop through the team
- Responsible for the efficient control and progress of individual jobs
- Interpreting customer requirements and communicating internally to the team where necessary
- Liaising with customer contacts to ensure service and delivery are maintained / achieved
- Identifying and sourcing of maintenance requirements for the area in support of the practical facility
- Ensure the adoption of “best practice” and that spares are correctly sourced for individual jobs through the team.
- Develop excellent customer relationships both internally and externally
- Participate in and ensure the call out system effectively supports the customer’s needs



  • Kingswinford, United Kingdom Concept Technical Resources Limited Full time

    Production/ Stock Administrator Kingswinford Fixed Term Contract - May have a possibility of a permanent opportunity at tghe end of the contract. Hours of Work : Monday to Friday 9am to 5pm Company Benefits : holidays are 25 per year plus statutory Bank Holidays, although 3 annual leave days need to be reserved for our Christmas Shutdown period, Free...


  • Kingswinford, United Kingdom ABP Food Group Full time

    ABP is one of Europe's leading privately owned food processors. The group operates across many businesses, spanning Ireland, the UK and Continental Europe and consist of 4 separate divisions; ABP Beef, ABP Proteins, ABP Renewables and ABP Pet Foods. ABP have recently acquired Janan Meat Ltd which is one of Europe's leading providers of British quality lamb...

  • Technical Sales

    4 days ago


    Kingswinford, United Kingdom Troax UK Limited Full time

    Troax Lee Manufacturing, part of TROAX Group are a globally recognised brand who are embarking on an exciting journey of expansion, investment and transformation. Putting Safety First; Protecting People, Property and Processes is at the heart of everything we do - for a safer tomorrow. To support the growth of the business we have a newly created role...

  • Administrator

    1 month ago


    Kingswinford, United Kingdom Pertemps Network Group Full time

    **Administrator**: - 046107793**£23,000 - £25,000 Per Annum** - Full Time**Permanent** **Kingswinford, West Midlands** **Administration** **Job Description**: - We are delighted to be recruiting for an Administrator to support one of our key clients who are based in Kingswinford. - The Administrator will be based at Head Office and will provide...


  • Kingswinford, United Kingdom Glen Callum Associates Full time

    Job Ref: 3938KBa **Location**: Stourbridge, West Midlands - Commutable from Kingswinford, Dudley, Wolverhampton, Halesowen, Kinver, Kidderminster Location Category: Midlands Central UK Job Category: Admin / IT Jobs Engineering / Manufacturing jobs Operations / Supply Jobs Product Management / Technical Jobs **Salary**: £25-28K + bonus + 25 days leave +...


  • Kingswinford, United Kingdom Troax UK Limited Full time

    Troax Lee Manufacturing, part of TROAX Group, a globally recognised brand, are embarking on an exciting journey of expansion, investment and transformation. Putting Safety First; Protecting People, Property and Processes is at the heart of everything we do - for a safer tomorrow. To support the growth of the business we have a newly created role within our...


  • Kingswinford, United Kingdom GREATOREX & PAYNE LTD Full time

    This is a brand new role, with a growing business based near Kingswinford. Its a cracking opportunity for an experienced Administrator, who enjoys being busy, within a supportive and polished environment. Its been created to offer additional resource in their Supplier Contract team, and duties will include: - Providing administrative support to various...

  • Accounts Assistant

    5 days ago


    Kingswinford, United Kingdom Concept Technical Full time

    Job Title: Accounts AssistantLocation: Brierley Hill, West Midlands, UKSalary: Up to £28,000 per annumAre you passionate about numbers and possess a keen eye for detail? Do you thrive in a fast-paced office environment? If so, we have the perfect opportunity for you!We are seeking a diligent and dedicated Accounts Assistant to join our team in Brierley...

  • Accounts Assistant

    5 days ago


    Kingswinford, United Kingdom Concept Technical Full time

    Job Title: Accounts Assistant Location: Brierley Hill, West Midlands, UK Salary: Up to £28,000 per annum Are you passionate about numbers and possess a keen eye for detail? Do you thrive in a fast-paced office environment? If so, we have the perfect opportunity for you! We are seeking a diligent and dedicated Accounts Assistant to join our team in...


  • Kingswinford, United Kingdom ASC Connections Full time

    A Supplier Administrator vacancy has become available within a business that supplies advanced technologies to some of the most exciting organisations within both Automotive and Yellow Goods. On-site they not only produce volume products using modern-day manufacturing techniques, but they invest heavily into prototyping that customers across the globe travel...


  • Kingswinford, United Kingdom Greatorex & Payne Full time

    Great opportunity for someone with a strong admin background. This is a key role within the Corporate Support team for one of the region's most exciting, fastest growing businesses. Its main purpose is to offer administrative assistance to a busy department, including the following: - preparation of documentation to facilitate new customer contracts -...

  • Accounts Assistant

    4 days ago


    Kingswinford, United Kingdom Concept Technical Full time

    Job Title: Accounts AssistantLocation: Brierley Hill, West Midlands, UKSalary: Up to £28,000 per annumAre you passionate about numbers and possess a keen eye for detail? Do you thrive in a fast-paced office environment? If so, we have the perfect opportunity for you!We are seeking a diligent and dedicated Accounts Assistant to join our team in Brierley...


  • Kingswinford, United Kingdom Beck Prosper Ltd Full time

    _**Job Description: Technical & Contract Review**_ **Job Function/Purpose**: To process and engineer all new sales orders effectively ensuring OTD targets are achieved / maintained & Customer Quality requirements are met. Creation of ITP’s / MPS’s for customer specific requirements. **Principal Responsibilities**: 1. Process all new sales orders,...


  • Kingswinford, United Kingdom Greatorex & Payne Full time

    This is a brand new role, with a growing business based near Kingswinford. Its a cracking opportunity for an experienced Administrator, who enjoys being busy, within a supportive and polished environment. Its been created to offer additional resource in their Supplier Contract team, and duties will include: - Providing administrative support to various...


  • Kingswinford, United Kingdom Intralox Full time

    Job Description Our Global ITS Group is expanding and currently looking for a new member in IT Service and Support. You get positive energy out of successfully supporting our end users, so they can focus on delivering added value to our customers. What will you be doing? You provide technical break/fix support on-site and remote, to our global colleagues...


  • Kingswinford, United Kingdom Pertemps Network Group Full time

    **Job Description**: Would you like to work in a fast-paced Production environment? Would you like a role where two days are never the same? If the answer is yes, then this role could be for you. We are recruiting for a Production Administrator to work for a manufacturing company based in Kingswinford. The position will report into the Production...


  • Kingswinford, United Kingdom Greatorex & Payne Full time

    My client is a market-leading player in their industry, driving strong growth in their chosen markets. Part of this growth has led to an increase in workload across all corporate functions, and I am now seeking an HR & Payroll Administrator to join their team on a permanent basis. This is a brand new role, designed to offer a high quality of HR support to...


  • Kingswinford, United Kingdom Greatorex & Payne Full time

    Seeking an experienced, versatile Administrator for a brand new role with one of Dudley's fasting-growing businesses. This is a fantastic opportunity for an individual seeking breadth and scope to build upon their range of skills. The role has been designed to support various stakeholders across the corporate function, and will involve the following...


  • Kingswinford, United Kingdom Greatorex & Payne Full time

    Seeking an experienced, versatile Administrator for a brand new role with one of Dudley's fasting-growing businesses. This is a fantastic opportunity for an individual seeking breadth and scope to build upon their range of skills. The role has been designed to support various stakeholders across the corporate function, and will involve the following...


  • Kingswinford, United Kingdom Adecco Full time

    Adecco are currently recruiting for **Technical Helpdesk & Digital Remote Support Agent**to join our key multi-national corporate client working in Kingswinford **Scope of Role: **Supporting key clients by providing relevant services on all client copiers, multi-functional devices and printers. The work undertaken by the role holder is completed in line...