Customer Support Executive

2 weeks ago


Kilmarnock, United Kingdom CCA Recruitment Full time

CCA Recruitment have an amazing job opportunity to work for well-known debt recovery company, who are looking for **Customer Support Agents**. With full time roles available, and great company benefits, this client is very quickly becoming a brand recognised for a great colleague experience. They are dedicated to your learning and development from initial training, whilst in your role and as you progress up the career ladder. You’ll work with a team of inspiring colleagues, be supported by experienced Team Managers, and enjoy endless support. They know that what they do really matters, and everyone’s circumstances are different.

**Shifts**: Monday to Friday between the hours of 8am - 5pm working 35 hours per week.

**Salary**: £22,000

**Location**:Kilmarnock, Ayrshire - amazing transport links nearby

**Training**:3 weeks classroom-based training, then 1-2-1 support

**Start date**: Oct 2023

No working day will be the same, each day you will be responsible for working closely with customers understanding their financial circumstances and helping them where we can to get them back into great health, this could include customer settlements and resolving any queries customers may have

**What are we looking for?**
- Excellent listening skills
- Caring and Passionate attitude to offer great service to customers
- Demonstrate the ability to deal with challenging situations
- Work part as a team
- Previous experience within a call centre is preferred
- Be able to demonstrate a good work history (_minimum gaps between jobs_)

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Disclaimer

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 24 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 24 months inactivity your CV will be deleted permanently from our database.

**Salary**: £22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

Ability to commute/relocate:

- Kilmarnock: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: hmpr



  • Kilmarnock, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Support Agent** Pertemps are currently working with a fantastic company, who are looking for Customer Support Agents to join their busy teams. We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company. You must be confident navigating various systems,...

  • Customer Support Agent

    23 hours ago


    Kilmarnock, United Kingdom CCA Recruitment Group Full time

    Looking to embark on a fulfilling career journey? Look no further! CCA Recruitment presents an incredible opportunity to join a renowned debt recovery company as a Customer Support Agent.Picture yourself in a role where every day brings new challenges and opportunities for growth. As a valued member of our team, you'll enjoy full-time positions with a...


  • Kilmarnock, United Kingdom East Ayrshire Council Full time

    **Job Purpose**: Working in the Customer Contact team the post holder will provide a quality customer focused service which will include handling a range of customer enquiries and payments relating to Council Tax, Business Rates, Housing Benefit, Sundry Debtors and Scottish Welfare Fund in accordance with statutory legislation and regulations through a...

  • Support Coordinator

    4 weeks ago


    Kilmarnock, United Kingdom TribePost Full time

    Hansel is a leading social care charity working for people with learning disabilities and additional needs across Ayrshire, offering a range of personalised support choices to over 600 people each year. Our community and home-based support service, Hansel Supported Living Services, has recently been awarded a new service and we have an exciting opportunity...

  • Customer Service

    4 weeks ago


    Kilmarnock, United Kingdom Royal Bank of Scotland Full time

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Customer Service - Personal Banker in Kilmarnock - You’ll be...


  • Kilmarnock, United Kingdom Enable Scotland Full time

    Sessional Support WorkersLocation: Various locations throughout Ayrshire, details listed below.Salary: £12 per hour + Benefits Contract: SessionalOur Sessional Support Workers provide flexible cover to support our customers and residents at our services across Hansel with all aspects of daily living, including personal care, social, leisure and recreational...

  • Customer Service

    5 days ago


    Kilmarnock, United Kingdom Royal Bank of Scotland Full time

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Customer Service - Senior Personal Banker in Kilmarnock or Ayr -...

  • Support Workers

    4 weeks ago


    Kilmarnock, United Kingdom TribePost Full time

    Hansel Alliance are recruiting for** Support Workers** **Support Workers** **Salary**:£10.90 per hour **Service**: Hansel Supported Living Service - Broadmeadows, Hansel Estate, KA1 5PU. **Hours**: Full-time and Part-time positions available We are looking for energetic, creative, caring and compassionate people to join our team. We provide supports to...


  • Kilmarnock, United Kingdom Active Office Scotland Limited Full time

    Are you looking to step into a trainee sales role? Or do you have experience working in a sales administration job and want to take a step into a sales role? Active Office are looking to recruit a Trainee Internal Sales Executive to join our Kilmarnock Office. This is an excellent opportunity to join an already successful team within a supportive...


  • Kilmarnock, United Kingdom Scottish Children’s Reporter Administration (SCRA) Full time

    **Based in Kilmarnock** **With locality-wide responsibilities** **35 hours per week** **Temporary to 31 March 2024 or return of postholder** **£25,024 - £26,571** **Ref: EST1183/23** The Children’s Hearings System provides the operational setting in which SCRA and our partner agencies work. The aim is to provide a safety net for vulnerable children and...


  • Kilmarnock, United Kingdom Kingdom Services Group Full time

    Overview Reference 14166 Salary £11.47 - £11.47/hour Location - United Kingdom -- Scotland -- Strathclyde -- East Ayrshire -- Kilmarnock Job Type Permanent Posted 10 April 2024Kingdom Services Group are a key partner to Morrisons Supermarkets, and we have a great opportunity for a Retail Security Officer to join our team.We have increased our...


  • Kilmarnock, United Kingdom Saint-Gobain Full time

    **Are you creative and full of ideas?** **Have you previously worked with CAD?** **Would you like to learn and develop your passion for interior design?** **Have you got excellent communication skills and an understanding of people's needs?** **Jewson is looking for a Customer Design Consultant - Kilmarnock!** **Part Time 30 hours per week** **4 days...


  • Kilmarnock, United Kingdom Scottish Children’s Reporter Administration (SCRA) Full time

    **EST1183 Locality Support Administrator** The Children’s Hearings System provides the operational setting in which SCRA and our partner agencies work. The aim is to provide a safety net for vulnerable children and deliver tailored solutions which meet the needs of the individuals involved, while helping to build stronger families and safer...


  • Kilmarnock, United Kingdom East Ayrshire Council Full time

    Job Description The post plays a key role in supporting operational and clinical staff within operational and clinical teams. This includes processing all referrals for services via telephone, universal mailboxes or callers to reception and ensuring these are recorded on the relevant information system and assigned to the appropriate team. The post...


  • Kilmarnock, United Kingdom HRC Recruitment Full time

    **Compliance Operations Officer - Salary Dependent on Experience - Kilmarnock (Hybrid Working)** Do you have a background in regulatory compliance or bank auditing? Would you describe yourself as highly organised, and adaptable with exceptional written and verbal communication skills? **What does the day look like?** The Compliance Operations Officer...


  • Kilmarnock, East Ayrshire, United Kingdom East Ayrshire Council Full time

    To provide effective leadership and management within Housing Asset Services ensuring the delivery of a high quality, customer focussed, cost efficient and financially viable service. Support the Strategic Lead: Housing and Head of Housing and Communities by ensuring effective leadership, management, and development of Housing Asset Services with...

  • Door Supervisor

    4 weeks ago


    Kilmarnock, United Kingdom New concept security ltd Full time

    Are you a people person? Do you have customer service experience, and excellent communication skills? Could you represent our brand, and ensure an excellent customer experience at our client’s venues? We are looking for natural communicators, problem solvers and positive attitudes to join our team and support the re-opening of the hospitality...

  • Senior Administration

    4 weeks ago


    Kilmarnock, United Kingdom Chris Kennedy Energy Ltd CK Energy Full time

    Maintaining and updating sales and customer records. - Generating quotes. - Invoicing customers and inputting information to sage. - Supporting sales with other administrative tasks if requested. - Supporting the other office staff with any other tasks if required. A Good knowledge of Microsoft office (excel, word) is required. A knowledge of Sage...

  • Service Coordinator

    4 weeks ago


    Kilmarnock, United Kingdom Fortress Security Alarms Ltd Full time

    **About us** Fortress Security Alarms Ltd is a leading security company specializing in the installation and maintenance of cutting-edge security systems throughout Scotland. With nearly two decades of experience, we have earned a reputation for excellence in safeguarding homes, businesses, and public assets. Our Commitment: At Fortress Security Alarms...

  • Sales Administration

    4 weeks ago


    Kilmarnock, United Kingdom Chris Kennedy Energy Ltd CK Energy Full time

    Maintaining and updating sales and customer records. - Generating quotes from the information provided by the sales man. - Supporting the sales department with other administrative tasks if requested. - Supporting the other office staff with any other tasks if required. A Good knowledge of Microsoft office (excel, word) is required. Good customer service...