Casework Support Officer

1 month ago


Sunderland, United Kingdom All Temps Recruitment Ltd Full time

We are currently looking to recruit 1 x Casework Support Officer based within Sunderland.

**The Role**:

- Provide relevant and accurate information to customers, colleagues and partner organisations, delivering services to the required standard, whilst ensuring complex issues are escalated to the appropriate manager
- Engage and liaise with internal and external departments and organisations
- To collate and record accurate statistical information across range of areas.
- To manage, maintain and monitor their own workload in order to meet identified targets and deadlines, in accordance with current standards and procedures.
- Ability to work independently and / or as part of a team to ensure work is carried out in a timely, professional and accurate manner.

**The Person**:

- Must have 4 GCSE's including English and Maths grades A-C (4-9)
- Must have previous experience in a similar role.

**Job Types**: Temporary contract, Full-time
Contract length: 6 months

**Salary**: £11.18 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: cccsw



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