Bar Team Leader

6 months ago


Cardiff, United Kingdom Popworld Cardiff Full time

**Team Leader Job Spec**

Popworld Cardiff are pleased to confirm we are now recruiting for a full
- do attitude, the ability to be calm and level headed, and someone who is proactive. In return, we’ll help you to develop your management skills, and you’ll be put onto the Stonegate fully paid training programme to develop your skills even further. (P.S., if you want to sit in the office and do no work, this is NOT the job for you).

**Responsibilities**:

- Take ownership of opening, running and closing the venue during midweek shifts
- Managing staff, doorstaff and the venue in general on your designated shifts
- Analysing nightly sales and reporting shift activity to management team
- Drive sales during the week through motivating staff to do street promo
- Delivering high standard cocktails, training staff to ensure products are served to specification by adding fruit and decorations
- Cash up tills after shift, complete banking and change orders
- Ensure the safety requirements of the venue are met at all times, such as checking fire escapes are clear
- Be proactive in maintaining the venue, either through updating posters, bringing up new menus, ensuring toilets are in a good condition
- Logging any building maintenance issues on Pronett, arranging contractors to attend the building
- Lead by example, show the team that you are willing to do any job within the business no matter how unglamorous. We are not looking for someone who'll delegate jobs that they do not want to do.
- Log any venue incidents or accidents
- Lead by example to ensure the highest standards of customer service are delivered by the team
- Training new members of staff, being proactive in monitoring their performance, praising or providing guidance where necessary
- Ensure you notify the DM and GM of any performance issues with staff
- Deal with any customer complaints, liaising with the DM or GM to gain advice where necessary

**Requirements**:

- At least 1 years experience in hospitality
- Ideally a personal license
- Ideally a background as a team leader or supervisor in hospitality

**Benefits**:

- Hourly pay of £12.10 per hour, negotiable depending on experience
- 30 - 35 hours a week
- 25% off food and drink across all Stonegate venues across the UK
- Attend quarterly management meals out
- Weekly incentives for top sales
- The opportunity to shape your own career and achieve real career progression within the industry

**Job Types**: Full-time, Permanent

**Salary**: £11.44-£13.00 per hour

Expected hours: 35 - 42 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Store discount

Supplemental pay types:

- Performance bonus
- Tips

**Experience**:

- Supervising experience: 1 year (preferred)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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